Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Harrassed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey Best Buy, if I want it I will buy it. Quit forcing this stuff into my cart I won't open it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Best Buy Enterprise Customer Care: 1-800-433-5778
SocialCare@Webroot.com
-Webroot Community Support-
Way slowed down my laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This software way slowed my laptop to the point that I immediately removed it! Boot up speed went from 7 seconds to 90 seconds....
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you encounter performance issues after installing SecureAnywhere, please reach out to our Support Team directly to further investigate.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator
Not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Told the salesman I did not want it but it found its way into my bag anyway. He said it was free now it is collecting dust on my desk.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sam, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Free item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No use for it, included in the laptop I purchased. I already have subscription with another service. Donating it to someone in need.
I would recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
wont work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sell me a computer that has a windows 10 operating system and then give me a Webroot security system that only goes to windows 8.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere is fully compatible with Windows 10:
https://www.webroot.com/us/en/home/resources/windows10-compatible
Please reach out to Best Buy if you are having any issues installing your Security:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Generic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a generic online security program. It is not worth a purchase price of its not complimentary. Much better options out there.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Aria, Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Warm Regards,
Josh P.
Digital Care Coordinator
Unknown
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was suppose to get it with my promotion but for some reason it was charging me for the product so customer service took it off.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please contact Best Buy directly to manage the status of your subscription.
Best Buy Enterprise Customer Care: 1-800-433-5778
Best Regards,
Josh P.
Digital Care Coordinator
Never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I consider most antivirus programs viruses themselves for as much room and memory they take up on your computer.
No, I would not recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thinking it would protect me but got a viruse within the first couple of months now we don't even use the computer.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please bring cases like this to the attention of our Advanced Malware Removal Team for immediate assistance completely free of charge.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Not user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I followed the installation instructions, & could not get this program to install. Wish it came w/a cd instead of a code to type in.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry for any inconvenience this has caused.
With your keycode ready, you can activate your Protection in seconds using this download:
https://www.webroot.com/us/en/home/products/geeksquad-dl
If you have any issues or additional concerns, our U.S. based Support Team is here to help:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Not 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was only a 6 month subscription. Then they keep popping up asking for money. It wouldn't uninstall either. Annoying Piece.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please contact our Support Team and they will be glad to address the issues you're having.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
not for macs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.even salesman said not to use on new IMAC.. but they have to give it to you.. store promo.. threw away ...don't know about PC
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Mike, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Warm Regards,
Josh P.
Digital Care Coordinator
no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just use your cable providers security its included with your sevice so you can call it free this one wants your credit card number
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We do apologize for any inconvenience we may have caused you. A credit card is not required to install our Security.
It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Personal preference - did not like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use other products for this type of protection. Did not like the auto install of 3rd part products, unless you read the fine print.
No, I would not recommend this to a friendNot happy. Froze my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman didn't ask me what version of Windows I was using. Froze my computer. Then I noticed it was only for Windows 10.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When purchased I was not informed that the one year subscription started on that date, n not from the time I installed it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Best Buy does activate the term at the point of sale, yes. I highly recommend reaching out to them to address this, they can be reached at 1-800-433-5778.
I'm sure you get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came with a notebook I purchased. I would not trust my security to some free bundled app - so never installed.
No, I would not recommend this to a frienddidnt use it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not buy this , it was given with the purchase of a desktop. I prefer my old stand by.
No, I would not recommend this to a friendDidn't want or use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came free with my PC - I don't use this product though as I already have an established history with one of its competitors.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this free with my purchase of a new computer but since I use another product I am not familiar with this product.
No, I would not recommend this to a friend