Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Slows my pc down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for free with a new pc purchase. It bogged down my new pc. Decided to uninstall it and stick with windows defender.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .SecureAnywhere is the most lightweight solution in the industry, as shown by this Efficacy Assessment done by MRG: http://wbrt.io/p49qn
If you experience issues with performance after installation, please contact our Support Team directly. They will be glad to troubleshoot and rectify the problem for you free of charge.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator
Had to delete it due to interference
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No rating could not use this product. It blocked the installation of something else I was trying to get, adobe flashplayer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Scooter, please contact our Support Team to look further into the issues you're experiencing.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator
Didn't bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt that installing this in the past just installed a bunch of spyware so I didn't bother to install it with this computer.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Greg, our Security does not install spyware on any user's system. It is designed to protect against all variants of malicious infections. Please visit our Website to learn more:
http://wbrt.io/6zjt
Best Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
I did not want this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came free with the purchase of a Samsung. We already have free anti-virus protection and did not really need or want this.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Free software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it with my laptop purchase. Never try. the activation date is already expired when I'm ready to install it.
No, I would not recommend this to a friendHad a problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got 2 of the webroot and 1 of them is giving us a problem my son can't download it into computer. Something with the key code
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Susan, we apologize for any issues you've encountered downloading your Security.
Once you have your keycode, please go to this site to download the installer provided by Best Buy:
https://www.webroot.com/us/en/home/products/geeksquad-dl
If you need any assistance at all, don't hesitate to reach out to our Support Team directly:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Didn't install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just some more useless software I don't need on my computer. It was free, didn't want it, but they said it came with it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Warm Regards,
Josh P.
Digital Care Coordinator
An unnecessary extra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that this comes with so many purchases. It's completely unnecessary and a waste of my time and creates more garbage.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere is designed to protect user's computers and does not create more garbage. We're happy to help address any issues or concerns you may be experiencing. Feel free to reach out.
SocialCare@Webroot.com
Warm Regards,
Josh P.
Digital Care Coordinator
Waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Windows 10 comes with highly rated defender anti-virus. They would charge $$$ for unnecessary service after the "free" period.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently against the top competitors in the security industry.
Please view the following site for a side-by-side comparison of SecureAnywhere vs. Windows Defender:
https://www.mrg-effitas.com/wp-content/uploads/2016/06/Webroot_vs_Microsoft_report.pdf
It was free so I did not even open the package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with gimme computer security programs is they are very much like viruses they are supposed to protect me from.
No, I would not recommend this to a friendNot thrilled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loaded this on my computer. Too many alerts...it was more annoying then it was worth. I deleted this software
No, I would not recommend this to a friendNever used it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never needed this. Not sure why I even requested it...just cuz it was free for three months
No, I would not recommend this to a friendNever really cared for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally stick to Windows Defender and am not a huge idiot when it comes to where I surf and what ( & if ) I download
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We strongly recommend to only review Software that you've used and had an extended experience with so that readers can have an accurate description when evaluating a Product.
All the Best,
Josh P.
Digital Care Coordinator
terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not even a an anti-virus. is a useless purchase. Even though I got it free with a purchase I still don't recommend it!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Internet Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came with the computer that we purchased however I do not like this internet security program therefore it was never used
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Angel, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Wasn't able to use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 1yr service should start when you install it not when you purchased it, because I haven't even opened the package yet.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .These Best Buy subscriptions begin on the purchase date. It also states the activation process on the back of the box: “In-store activation required. Term starts at activation. Don’t forget to install the product.”
Best Buy Enterprise Customer Care: 1-800-433-5778
Best Regards,
Josh P.
Digital Care Coordinator
Don't want this software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was packaged with laptop, Geek Squad then proceeded to spam me about installing it. I don't want this - prefer Malwarebytes
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Never used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to a Mac and I don't think this program was necessary anymore, due to the great protection a Mac offers.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Viruses are always written for a specific platform. A virus written for Windows can only run on a Windows machine. Now consider that the aim of a computer virus is to spread to as many other machines as possible, much like the common cold spreads through the population when we hit winter. Attackers are obviously going to most often target the platform that the majority of people use in order to get the best return from their attack. And that platform happens to be Windows. Mac systems do still have vulnerabilities; however, they are not exploited as often as Windows is. That being said, there are plenty of threats designed for the MacOS, and that's where Webroot will be valuable to you as a Mac user.
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I asked Best Buy not to give me this. They did anyway and I had to spend an hour on the phone with Geek Squad to get it off.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize that your first experience with us was not positive.
Best Buy Enterprise Customer Care: 1-800-433-5778
SocialCare@Webroot.com
-Webroot Community Support-
dont waste your time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you get this software free for a reason. Its a waste of time ans resources and hard to remove after the 6 month trial
No, I would not recommend this to a friend