Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Worse than spyware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trash if I have ever seen it. Apparently now you get billed no matter what so they can push their junk.
No, I would not recommend this to a friendWhy?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why get this? Never even put it on my computer because it felt like it would add more virus than remove!
No, I would not recommend this to a friendNever Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bad virus protection. I installed it on my computer and then my computer would not work after that.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
I got a virus anyway
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this installed for a few weeks now then all of a sudden my Microsoft edge got a virus!! What gives?
No, I would not recommend this to a frienddid not use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not want any new software on my new HP that I did not know anything about ir. Therefore it was not installed.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Willie, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Best Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
adware and only for 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know this stuff comes free with most computer purchases, but windows built in Defender is better and is free
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
N/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't recieved this item maybe when you guys send it and I see that when I can write my review on it
I would recommend this to a friendVirus Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was never able to use the virus software, I wasn’t able to get to number off the back of the case.
No, I would not recommend this to a friendHard to download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to download it twice and gave up! Fortunately it came free with the computer. At least it wasn't Kaspersky.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .You can activate your Protection in minutes with your keycode and the installer from Best Buy:
https://www.webroot.com/us/en/home/products/geeksquad-dl
Feel free to reach out to our Technical Support Team directly for assistance free of charge.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
-Webroot Community Support-
It let in a randsomware virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to take my computer back to Best Buy for Geek Squad to fix. This software is worthless, no wonder it was 'free'.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .All threat related inquiries or concerns need to be reviewed by our Advanced Malware Removal Team at your earliest convenience:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
virus program not familiar m
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with computer and my Norton subscription transferred to new computer so I declined this one
No, I would not recommend this to a friendInconclusive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a free add on I cant say anything positive or negative about it, it didnt do much for me
No, I would not recommend this to a friendNever installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never installed it ands I received an email that said my trial period expired so I decided to go without it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Beth, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Warm Regards,
Josh P.
Digital Care Coordinator
Never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything that is pushed to the client I don't like it. I feel that they trying to hook you up with.
No, I would not recommend this to a friendNOT USED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never installed, never wanted. Part of :"Bundle" . I was not impressed by the information provided on packaging.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Please feel free to email us directly and we'll be happy to provide you any additional information:
SocialCare@Webroot.com
Warm Regards,
Josh P.
Digital Care Coordinator
Do not waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this put on a brand new laptop and got a virus within 24 of having the laptop. Wry disappointing.
No, I would not recommend this to a friendPointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a reason why it is free. Completely pointless unless you have a PC. No need for your iOS or OS device.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Nate, there is not an antivirus option available for Apple iOS devices. Because of how Apple manages the apps available in their App Store, there is not a need for one currently. This may change in the future.
Webroot does offer two apps you can download from the App Store to backup your files and protect your internet browsing, called SecureWeb and Backup & Sync. You can find either of them by searching for "Webroot" in the App Store on your Apple iOS device.
Best Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
The box was empty with no explination
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After finally figuring it out the code was under tape that had to be scrapped off and could not use the product.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .The box will also include a Serial Number beginning with WBR. Please send this code in an email and I will provide you your keycode ASAP.
SocialCare@Webroot.com
Alternatively, you can also reach out to Best Buy for assistance with your subscription.
Best Buy Enterprise Customer Care: 1-800-433-5778
Regards,
Josh P.
Digital Care Coordinator
product would not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not read the product code and was not able to down load it in to my new dell lap top very disappointed
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Larry, please reach out to our Support Team and provide them the serial number beginning with WBR. They'll be able to provide you your keycode with that information.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
All the Best,
Josh P.
Digital Care Coordinator
Have not installed this yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was given this with my new membership in the geek squad but have not installed it in any of our computers yet
I would recommend this to a friendBrand response from WebrootTeam
Posted .Mandy, we will be glad to assist you in activating your Protection!
Please send us an email and be sure to include the keycode provided on the sleeve you received.
SocialCare@Webroot.com
Best Regards,
Josh P.
Digital Care Coordinator