Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Never got it to work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took this product back 2 times because after trying to install it the program said it had already been installed!!!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Chuck, we sincerely apologize for the issues you've encountered activating your protection.
Please know that our Customer Support Team is always here to assist you completely free of charge: Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Free software
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this free antivirus software for buying something a long time ago, don’t need it
No, I would not recommend this to a friendFail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps popping up "do this, do that, accept this, accept that, trust this, trust that" so I canceled it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
not really secured
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ive got a virus when I 1st bought this product. i switched to another brand and it seems it is working better
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .David, all threat inquiries need to be handled by our Advanced Malware Removal Team directly. They will conduct a thorough review of your system and ensure all threats are classified properly.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Nonconsistant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I receive screen alerts that my phone is infected by a virus. When I scan for viruses I get no results found
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .The message you're seeing not a virus but an annoying pesky popup that is phishing for your information. Please reach out to our Customer Support Team at your earliest convenience.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
no opinion
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a free product that we didn't use. i can't give any real opinion on it.
No, I would not recommend this to a friendDid not use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not use this as the computer that they sent this with is a single task computer and does not use the Web.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Went with something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ignore my star rating. This product was bundled with my computer. I never installed it; chose Micosoft instead
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Outdated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Software is outdated, didn't protect my system. I uninstalled, threw it in garbage and went back to Nortons.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot automatically downloads and installs all updates by default. SecureAnywhere has also been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Warm Regards,
Josh P.
Digital Care Coordinator
Given with my account which it was not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Given as a free gift with my mac and geek squad said it doesn't go on it. Not what I call a good free gift.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Kim, malware infections on Macs are increasing every year. Please visit this page for more info:
http://wbrt.io/6tbd
Please feel free to reach out to our Team and they will be glad to install your Protection free of charge.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
did not use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a free program with the computer purchase. I subscribe to anti virus etc. with my long time favorite.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Did Not Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't install because one guy in Best Buy said it would slow down my laptop. I think it's personal preference
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Lili, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Expired after 6 months!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My original purchase stated 1 year, it expired after 6 months. Called and they still wouldn't honor it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I highly recommend reaching out to the Best Buy Assurance Program to address this concern, they can be reached at 1-800-433-5778.
Didn’t use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I desired to buy norton instead of this so I didn’t need it but because it was fee dfinetly a good buy
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
Why
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why do we need this with every purchase. I buy a lot of equipment for work never use this just throw it away.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Didnt want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't want this security there are free security app from Samsung and Google on the smartphone I purchased.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Your license can be used on any Windows, Mac, or Android device. Please feel free to reach out to us directly and we'll be happy to assist you with activating whatever devices are your highest priority.
SocialCare@Webroot.com
Regards,
Josh P.
Digital Care Coordinator
Sales pitch at every turn.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a in home version of the product and as such is used to promote more geeks other services and sales pitch .
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Manny, we apologize for any inconvenience you've experienced from these messages.
Please let Best Buy directly that you don't wish to be pitched other services:
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Nice offer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It us good that anti virus is included but this is a trial offer and I am already subscribed to Norton.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Hank, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Best Regards,
Josh P.
Digital Care Coordinator
security disk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is not a good product very bad luck my phone and I have to pay to reset my phone.very bad
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t notice anything special about webroot. To me I personally would go with another brand.
No, I would not recommend this to a friend