Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Did not use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I had my own system, I did not need this product, even though it was included with my new computer.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Dick, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Best Regards,
Josh P.
Digital Care Coordinator
never even used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was required to take this for some odd reason and I never even used it, and i couldn’t return it
No, I would not recommend this to a friendsecurity is not for amateurs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry but I've always been skeptical of this product and defer to higher end names in the security biz....
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Ash, Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
Have my own antivirus.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have my own antivirus that I've used for years so I don't need Webroot. Did not install it on my computer.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't even get this when they offer it to me for free anymore after a bad experience with this software.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We hear you and value you as a user.
Our Award-winning U.S. Technical Support Team will be happy to make sure you have the best experience possible. Please reach out to them directly at your convenience.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Regards,
Josh P.
Digital Care Coordinator
Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this protection how i was not properly protected idk was not happy with a dam virus behind it
No, I would not recommend this to a friendI was forced to take this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never installed it. Also you get nagging emails to do so. I hate the fact that they forced me to take it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please contact Best Buy to address the email reminders you're receiving.
Best Buy Enterprise Customer Care: 1-800-433-5778
Warm Regards,
Josh P.
Digital Care Coordinator
do not need for mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not get for iMac. I haven't even opened mine yet. I wish i could return it. You don't need it on an iMac!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Infections on Macs become more prevalent year after year.
Please take a look at this article that details a brief History of Mac Malware:
https://www.webroot.com/blog/2015/10/02/history-of-mac-malware/
SocialCare@Webroot.com
-Webroot Community Support-
Never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was offered free with my new laptop, but I never used it so I don't know what it does or how good it is.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Not Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are better options out there. Stick to Windows defender and Super Anti-spyware or Malwarebytes.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Ron, Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2018 list are paid services:
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Warm Regards,
Josh P.
Digital Care Coordinator
Can't get rid of it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annoying, installed without realizing I would not be able top access MS defender. Impossible to uninstall
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .SecureAnywhere is compatible with other AntiVirus solutions.
Please reach out to our Technical Support Team if you're experiencing issues with uninstalling.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
-Webroot Community Support-
Could not access the number
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get the number accessed to load, Called the company and they wanted access to my computer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you are referring to the keycode, our support team can recover it for you and help with the installation process over the phone, without needing access to your computer. I highly recommend reaching out to us at 1-866-612-4227 at your earliest convenience.
Garbage and just fills your pc with more junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would rather use the quality free options online. This is just another bloatware program for your pc.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere is a lightweight solution and has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Best Regards,
Josh P.
Digital Care Coordinator
Completely sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Company tried to bait and switch me into another of their products. Stay away from them
No, I would not recommend this to a friendDon't use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use protection from an outside source. Always trying to trick you into something you don't need
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Unnecessary
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my computer to a MAC so I don’t have to worry about viruses.
No, I would not recommend this to a friendUSELESS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THERE ARE BETTER PROGRAMS THAT ARE FREE OF CHEAPER. WILL NOT WASTE MY MONEY ON THIS AGAIN.
No, I would not recommend this to a friendVERY DISAPPOINTED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MY COMPUTER WAS STOLEN AND NOT ONLY DID THE GEEK SQUAD LET ME DOWN BUT SO DID THESE FOLKS... VERY SAD
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are sorry to hear about the loss of your computer. If you access your Webroot management account, you can see the most recent IP addresses your computer has used.
To view the IP address information:
1. Log in to the Webroot Account Management Website at:
https://my.webrootanywhere.com
2. Open the PC Security tab.
3. Select the PC you want to view. An "About" window appears.
4. In the window, click Scan Information. This window shows the dates and times at which the 10 most recent scans have run, as well as the IP address the computer was using at the time of the scan.
We hope this information helps you in your search!
Best Regards,
Josh P.
Digital Care Coordinator
Not wourth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter tried to down lt twice took it to Best Buy 3 times it was a hassle to get it down loaded
I would recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry for the inconvenience, Jaime.
Our Award-winning U.S. based Support is available and glad to assist you at your convenience.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator
a good. Experience
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like at all I never could get it installed went back to avg.
No, I would not recommend this to a friend