Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Eternal conflicts w/ external backups
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with purchase of iMac, configuration is not intuitive, never sure if protection is in place or not.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for the inconvenience.
Technical Support is included with all of our subscriptions completely free of charge.
Please don't hesitate to reach out to our Team directly if you need any assistance at all:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
No need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forced on me, when I will use my own. Not really sure what the point of this on my MacBook would be
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Regards,
Josh P.
Digital Care Coordinator
Didn't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with the computer. My internet company already provides internet security.
No, I would not recommend this to a friendNot used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not installed product and do not know what the purpose is for. Got it with purchase of computer
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Couldn’t download
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t download it kept sending me different places then just disappear
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly messages me to upgrade, runs continuously and is no better than Windows Defender.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forced to take this at sale. What garbage. If it is so good, Samsung would include it.
No, I would not recommend this to a friendCame free with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided not to used cause wanted to charge card if I used after free subscription.
No, I would not recommend this to a friendNot sure why I need this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek sqad keeps e-mailing me, but not sure why need this, since comcast gives this to me for free.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any inconvenience caused by these reminders.
Please contact Best Buy directly to opt-out of these emails:
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not useful.told didn't need it by staff. would have liked a different free item i could have used....
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Terry, we sincerely apologize for any inconvenience you may have experienced with our Product.
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
Came with phone purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use this product. It's annoying to be reminded to install software. I don't need it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!
no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quit working. re-installed. quit working again. deleted WEBROOT. installed AVAST.
No, I would not recommend this to a friendWasteful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A truly unnecessary addition to any computer - there are plenty of better, cheaper options available.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere is consistently rated against the top competitors in the industry.
Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Not needed for a mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had many apple product and laptops. Never needed this. They sold it to my wife for no reason
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .While Apple products do very well on their own for security, they are not invulnerable to threats. Webroot will still provide coverage for your Mac computer far beyond the stock anti-virus protections Apple has set up on MacOS.
Anti virus security
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the security. Viruses always seem to get through.
No, I would not recommend this to a friendOnly got it because it was free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money to be honest. Not sure how I was supposed to set it up because of no instruction.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Phil, please use the keycode you received with the download installer provided by Best Buy:
https://www.webroot.com/us/en/home/products/geeksquad-dl
Please email us your keycode directly if you have any issues. We'll be glad to help.
SocialCare@Webroot.com
Best Regards,
Josh P.
Digital Care Coordinator
It’s Free for a reason
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a free item - would not pay for it - trust another system and not this one.
No, I would not recommend this to a friendCan't get the code to activate Webroot!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get the code to activate webroot! I called the help line and didn't get anywhere!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Tami, please bookmark our contact page for the future.
https://www.webroot.com/us/en/support/contact
Best Regards,
Josh P.
Digital Care Coordinator
Can not use until bugs worked out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told by Geek squad after I bought it not to use now as there is a issue with it.
No, I would not recommend this to a friendDid not get all of my product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a security program installed but did not get the disc to go with it just an empty disc holder
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize for the inconvenience. You can download our program here, no CD required:
https://www.webroot.com/us/en/home/products/geeksquad-dl
Please contact Best Buy directly if you need any additional assistance loading your Security:
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-