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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1063 Showing 21,241-21,260 of 21,614 reviews
  • Rated 1 out of 5 stars

    Just no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of webroot. Had associate exchange for Kaspersky because it was part of a bundle.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason we got it was because it was free. Would not have been my first choice

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats.  There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online! Webroot

  • Rated 1 out of 5 stars

    Don’t buy it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is completely useless. It basically recommends more purchases.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Went with McAfee Instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer came with McAfee installed for a trial period. The year payment was a better deal

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not want to use our Software included with your purchase.
      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and has been rated above McAfee.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't load it. Sticker says "peel here"! Won't peel so I can't get the number to activate it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We do sincerely apologize for any inconvenience. Please reach out to Best Buy directly to acquire your full keycode for activation: Best Buy Enterprise Customer Care: 1-800-433-5778 -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Had bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very bad experience with this if you buy you should have staff add it on for you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work on IPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to download it, I couldn't went to Geeks at Best Buy and they said we don't need it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Kathie, our Technical Support Team is always available and happy to assist you at your convenience: Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this product I do t tink I installed it properly in my laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Internet Security + Antivirus 2018 CD never worked. Just said invalid code.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simply a best buy add-on. There are far better programs for anti virus.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not my first pick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the subscription virus protection software. Consider free version of AVG.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Rayman, Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2018 list are paid services:
      http://www.pcmag.com/article2/0,2817,2372364,00.asp

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like internet security applications nether antivirus applications.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a Mac and was given this no real purpose only good for 6 months when free with purchase

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    Less than useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not necessarily a product that most PC users need, given the Windows integrated security

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Useless product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced to take this with purchase of a new laptop, even when I don't need or want it! :(

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not using this product because I already have antivirus that I prefer over this one.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.

      Best Regards,
      Josh P.
      Digital Care Coordinator
      SocialCare@Webroot.com Webroot

  • Rated 1 out of 5 stars

    Don't waste your money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 has windows defender which works just as good and costs you absolutly nothing.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please take a look at this comparative analysis of Windows Defender vs Webroot SecureAnywhere.
      https://www.mrg-effitas.com/wp-content/uploads/2016/06/Webroot_vs_Microsoft_report.pdf

      We're always available and more than willing to address any specific questions or concerns you have.
      SocialCare@Webroot.com

      Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Didn't install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My IT department said that I didn't need extra security With windows 10. Didn't install it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Vic, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    dont notice a difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok i guess, good thing it was free for the time being, cause i wouldnt have baught it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Kimberly, if there are no threats detected, that means your system is clean and there is nothing to worry about.

      Our Award-winning U.S. based Support Team is always standing by to answer any questions:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Waste of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t for me. Wish I wouldn’t have bought. Should’ve spent my $ elsewhere

    No, I would not recommend this to a friend