Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Decided to use different product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chose MS Defender virus protection instead because it did not require additional payments.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently against the top competitors in the industry.
Please view the following site for a side-by-side comparison of SecureAnywhere vs. Windows Defender:
https://www.mrg-effitas.com/wp-content/uploads/2016/06/Webroot_vs_Microsoft_report.pdf
did not like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impressed with this did not work as well as expected will stick with Norton 360
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thanks for sharing your feedback.
If you decide to try our Security again, our Customer Support Team is here to address any issues or concerns.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
-Webroot Community Support-
Uninstalled it right away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made my computer lock up. Went back to the factory security services originally installed.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We sincerely apologize.
Please direct all issues to our Award-winning U.S. based Support Team directly:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this on an older pc to see how it worked, keeps asking to upgrade......
No, I would not recommend this to a friendNorton is better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this product for free with the laptop terrible protection for a computer
No, I would not recommend this to a friendUNABLE TO USE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NO WAY TO TELL IF THIS ANTIVIRUS WORKS OR NOT IF YOU HAVE NOT DELIVER MY ORDER???
I would recommend this to a friendworst product i have ever purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a very bad experience with this product, with webroot and best buy representatives
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We'll be glad to make sure we address the negative experience you had. Please email us directly: SocialCare@Webroot.com
All the Best,
Josh P.
Digital Care Coordinator
CollegeParent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to its use another virus protection program that appears to be more efficient.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Best Regards,
Josh P.
Digital Care Coordinator
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan didn’t renew after the free trial. Overpriced wasn’t happy with it
No, I would not recommend this to a friendNo-Name's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy this again. I will spend the money to get better protection.
No, I would not recommend this to a friendDo not use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stick with your current security or do the research. There are better options out there!
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Please reach out to us directly and we'll be happy to address any concerns or issues you have.
SocialCare@Webroot.com
-Webroot Community Support-
Worst product instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not register product because code was incomplete. Very confusing. Not user friendly.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sherry, we deeply apologize for the experience you had.
Please reach out to Best Buy directly if you encountered any issues with the packaging:
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-
This is not a good deal.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good deal. This is not a good deal. Bad
No, I would not recommend this to a friendDid't Use It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came free, but I use Avast for free. Some of the reviews scared me off of this one.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Please feel free to email us directly and we'll be happy to address any specific concerns you have.
SocialCare@Webroot.com
Best Regards,
Josh P.
Digital Care Coordinator
Didn’t need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t need it and never even used it. They still email me all the time about it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Warm Regards,
Josh P.
Digital Care Coordinator
Unable to install even after assistance.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never did get the program to install properly. Waste of money.
No, I would not recommend this to a friendWebroot sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has always been a lousy product and their customer service is horrendous don't buy
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
We take pride in our Award-winning U.S. Customer Support Team.
-Webroot Community Support-
Did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Locked my computer up then blocked me out of a few sites. I returned it for a refund.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Our Protection will only alert you when navigating to websites of a suspicious nature, for example, a phishing attack, a key logger, or a malicious attack. Please view our User Guide on Managing Web Threats that also includes information on how to Unblock sites marked as unsafe.
http://wbrt.io/ms5y
Best Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
Didnt work for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to install, took me to a website that was no longer in service.
No, I would not recommend this to a friendDon't know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get to use no disc drive to use in when purchases one it didn't work properly
I would recommend this to a friendBrand response from WebrootTeam
Posted .Heather, you can use the online download provided by Best Buy to complete your activation:
http://wbrt.io/9ra5
Please contact our Technical Support Team directly if you'd like any additional help with installation.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Best Regards,
Josh P.
Digital Care Coordinator