Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Did not need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Something the Best Buy people thru in the box with the computer, never opened it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sam, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Warm Regards,
Josh P.
Digital Care Coordinator
I don’t need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the spyware. It just creates more issues adding it to your laptop
No, I would not recommend this to a frienddon't know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came with my laptop which doesn't have dvd lector, so I couldn't use it
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a piece of crap you get with a new computer. Don't waste your time
No, I would not recommend this to a friendDoes not block hackers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It allowed corruption of my internet. Will not use.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .No security solution is 100% effective in blocking all threats. Safe browsing habits of the user are the most crucial defense against any type of intrusion.
Should you come across any type of hack or intrusion, you should bring it to the attention of our Advanced Malware Removal Team as soon as possible:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
not worth
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It comes with my laptop, but not sure you really need it.
No, I would not recommend this to a friendFree
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband dislikes Webroot Internet Security, but this came with our computer purchase.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize if you did not want to use our Software included with your purchase.
Webroot SecureAnywhere is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
-Webroot Community Support-
did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could donwload the free software or install it. the Key code on the box did not work,
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to Best Buy directly for assistance with your keycode.
Best Buy Enterprise Customer Care: 1-800-433-5778
SocialCare@Webroot.com
-Webroot Community Support-
free?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if it wasn't free i wouldn't have even got this but not going to use after the trial.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Waste
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money waste of time waste of space waste of the afternoon
No, I would not recommend this to a friendThrash
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store gave me this. It’s garbage. I wouldn’t use this.
No, I would not recommend this to a friendNothing Special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad they offer some protection with web-enabled devices. But it's nothing special.
I would recommend this to a friendBrand response from WebrootTeam
Posted .We strive to make sure that every user has the most positive experience possible. Please email us directly so we can be sure to address any concerns you have.
SocialCare@Webroot.com
Warm Regards,
Josh P.
Digital Care Coordinator
Antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will never take this out of the package and will only use Microsoft Defender.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
Piece of trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst Antivirus ever they think that because is free they can give you this thash
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not really sure how it works. I have a Macbook and they don't get viruses.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Viruses are always written for a specific platform. A virus written for Windows can only run on a Windows machine. Now consider that the aim of a computer virus is to spread to as many other machines as possible, much like the common cold spreads through the population when we hit winter. Attackers are obviously going to most often target the platform that the majority of people use in order to get the best return from their attack. And that platform happens to be Windows. Mac systems do still have vulnerabilities, however they are not exploited as often as Windows is. That being said, there are plenty of threats designed for the MacOS, and that's where Webroot will be valuable to you as a Mac user.
didnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.couldnt download. even after customer support. but have had in the past with no issue
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .You should be able to download the installer provided by Best Buy here:
https://www.webroot.com/us/en/home/products/geeksquad-dl
For remote assistance from our Award-winning U.S. based Support Team, please contact:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.slowed me down the first day .. got rid of it the day I installed it .. do not use
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Here at Webroot, we pride ourselves on efficacy. SecureAnywhere is the most lightweight security solution available with an install size of only 780 KiloBytes.
Please reach out to our Customer Support Team to address any performance issues you encounter.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
clueless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I remember nothing about this purchase, I believe it came with laptop.
No, I would not recommend this to a friendNo disc.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I knew it didn't come with a disc I would not have bought this anti virus software.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Maggie, we apologize for any issues you've encountered loading your software.
Here is the download link you can use for installation provided directly by Best Buy:
https://www.webroot.com/us/en/home/products/geeksquad-dl
Please don't hesitate to contact our Support Team if you need any additional assistance:
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
-Webroot Community Support-
benefit of webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have no idea how well it works. . . time given to evaluate way, way, way too short.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Subscriptions included with the purchase of a new device from Best Buy last for 6 months beginning from the date of purchase.
Best Buy Enterprise Customer Care: 1-800-433-5778
-Webroot Community Support-