Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
not 1 year subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This said it was a 1 year subscription, however, it was really only 3 months.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .I encourage you to reach out to the Best Buy Assurance Program and ask them about this, chances are you started using the product 9 months after purchasing Webroot (Best Buy activates the license at point of purchase). They can be reached at 1-800-433-5778.
difficult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is an irritating program that has so far just tried to destroy my backup files
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to our Technical Support Team directly for further assistance.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
-Webroot Community Support-
Haven't used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already have a program I love. Not sure why they were trying get rid of this product
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Can't tell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't tell if it's doing anything. Will prob switch to better known bean soon.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere is designed to create an experience that does not interrupt you. If you have any concerns related to your security, please reach out to our Customer Support Team directly for help.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Pointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They always give me this and I never use it because Webroot is sooooooo poor.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost.
Really didn’t want it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Comcast internet. Using there protection software so I do not need it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this!
VERY POOR SERVICe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They just hand me this software. Did not offer to install on the new compture
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you need help installing, please feel free to reach out to our support team at 1-866-612-4227.
Can’t download this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t been able to get this up and running no idea how to get this working
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We're sorry to hear that you've experienced problems loading our product. There are some handy posts on our Knowledge Base that should help you find your way through the process. There are two posts, one for PC users and the other for Mac users.
PC: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Installing-Webroot-SecureAnywhere-on-a-PC/ta-p/5572
Mac: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Mac-How-to-Install-SecureAnywhere/ta-p/34720
If you'd prefer, you could also submit a support ticket and our Support Team will be happy to assist you through the process.
Support: https://www.webrootanywhere.com/servicewelcome.asp
Free product with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a free product with my purchase that I received although I did not need it
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you, Reja.
Stop shoving this garbage at people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.And furthermore stop sending me emails to install it. That's not happening.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for your feedback, we generally prefer that you review the product itself as opposed to reviewing the fact you received a free trial.
Nope
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good. I call for help. Can't understand any of them. They don't speak English.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It doesn't sound like you contacted the correct phone number. All of our Support Representatives are based out of our Headquarters here in Broomfield, CO.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
Regards,
Josh P.
Digital Care Coordinator
Never got around to installing this because
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never installed this so I really can't say whether it was good or not.
I would recommend this to a friendwebroot
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the rating is because I did not install- not sure why..
No, I would not recommend this to a friendNice idea if it loaded?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Asus laptop, received Webroot with it. It would not load on the laptop.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We apologize for any inconvenience. Please reach out to our Support Team directly for assistance.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
-Webroot Community Support-
???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has not been installed. Not really sure what it does. I may install later.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .North, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Feel free to email us directly if you need assistance at a later time.
Best Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
Worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It pops up & distrupts whatever I'm doing. It stops good websites from loading.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .SecureAnywhere is designed to be the most lightweight and unintrusive protection against any other solutions. Please contact our Support Team directly so they can ensure your issue is addressed.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Ehhhh
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They give you this garbage when you buy a computer
No, I would not recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel that kaspersky is better and had higher ratings, so I returned this item.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
http://www.pcmag.com/article2/0,2817,2372364,00.asp
Regards,
Josh P.
Digital Care Coordinator
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it with my MacBook( which already has heavy security). I didn't even use it.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with computer purchase. Never used, almost forgot to cancel...
No, I would not recommend this to a friend