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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1067 Showing 21,321-21,340 of 21,614 reviews
  • Rated 1 out of 5 stars

    incompatible with my windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to install this antivirus on my pc, but this never worked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet provider, gives me a wonderful virus scan protection for 7 devices.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Never used it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only found bad and mediocre reviews. Found a better protection on that is free.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Dennis, Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp

      Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe this. Subs better suited for an android user as far as iPhone...not needed.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      You can download our SecureWeb Browser for your iOS devices directly from the App Store:
      https://itunes.apple.com/us/app/webroot-secureweb-browser/id460986853?mt=8

      SocialCare@Webroot.com
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Doesn't work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Requires twenty characters to install but package only supplies nineteen.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you can reach out to our support team, they can provide the 20th character for you and help you with the remainder of the installation. They can be reached at 1-866-612-4227. Webroot

  • Rated 1 out of 5 stars

    Waste of time. Windows 10 has Defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of time. Free with computer purchase. However, Windows 10 has Defender!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please view this comparative analysis between Windows Defender and Webroot SecureAnywhere:
      https://www.mrg-effitas.com/wp-content/uploads/2016/06/Webroot_vs_Microsoft_report.pdf

      Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Wack production

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not going to use this product but was listed when I purchased the galaxy s8

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    Unnecessary offer with an Apple Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From what I was advised Apple Product has an internal protection plan..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't give any information about this cause we didn't use it at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never even installed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience AVG free does a pretty decent job without too many buy me popups

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Phil, we apologize if you did not want to use our Software included with your purchase.
      Webroot SecureAnywhere is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2016 list are paid services.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Wouldn't load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good wish had of got McCaffree all this did was cause trouble

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trial only!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is only good for a short trial period only and requires a purchase.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      A 6 month subscription is included with the purchase of a new device from Best Buy.

      Best Buy Enterprise Customer Care: 1-800-433-5778
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money on this thing, there’s better ones out there

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t use this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not use this product and cannot rate it. I prefer my own software.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Viruses are always written for a specific platform. A virus written for Windows can only run on a Windows machine. Now consider that the aim of a computer virus is to spread to as many other machines as possible, much like the common cold spreads through the population when we hit winter. Attackers are obviously going to most often target the platform that the majority of people use in order to get the best return from their attack. And that platform happens to be Windows. Mac systems do still have vulnerabilities; however, they are not exploited as often as Windows is. That being said, there are plenty of threats designed for the MacOS, and that's where Webroot will be valuable to you as a Mac user. Webroot

  • Rated 1 out of 5 stars

    not worth it. Get mcafee endpoint security for mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not worth it even if given away for free. Get mcafee endpoint security for mac

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just money wasted on a laptop that geek squad improperly set up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not seem to be a reliable product. I didn't waste my time with it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this! Webroot

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage that's given for free and never used. Why do they bother...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its free for a reason. If your depending on this to protect you... don't.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2018 list are paid services:
      http://www.pcmag.com/article2/0,2817,2372364,00.asp

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    USELESS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this product. I don't recommend that anyone else does either.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Kind Regards,
      Josh P.
      Digital Care Coordinator Webroot