Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1069 Showing 21,361-21,380 of 21,614 reviews
  • Rated 1 out of 5 stars

    not worth installing. free virus protection is bet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed and took out the same day due to conflicts with real protection

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Our Software is designed to seamlessly run alongside other security solutions. We recommend whitelisting SecureAnywhere in your other security suite.

      Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    This is a useless program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while having this on my computer I have had 3 viruses enter my system

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you feel that your PC has been infected with a virus that is not being detected we recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our threat research specialists can investigate and make sure that everything is set up correctly. We offer free virus removal for all of our customers, as well as rollback and remediation to revert any unwanted changes made by malware, so if anything is amiss our team will help you resolve the issue shortly. Webroot

  • Rated 1 out of 5 stars

    Not loaded

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just awful...never loaded on this pc I'm not happy with this product

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    did not load related to reviews from family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not load on my computer related to poor reviews from family members.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Cyndi, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view. Please feel free to reach out to us directly and we'll be happy to address any concerns or issues you may encounter.
      SocialCare@Webroot.com

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Not even worth 1 star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product, doesn't do anything. I got for free, still useless.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats.  There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online! Webroot

  • Rated 1 out of 5 stars

    No comnent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not install it. I preffer Norton. This cane free with a laptop .....

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Regards.
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Did not try.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not see the value in this product even with the free initial price.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Bruce, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Never seems to be used.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been provided to me on several purchases, don’t use them.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We generally prefer folks to review Webroot based on the product's performance rather than whether or not they used it. Webroot

  • Rated 1 out of 5 stars

    webroot I tried it but it messed with my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think webroot really sorry for being free. what do you expect when its free

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize for any issues you encountered while using our software.

      Our Customer Support Team is always here to assist you completely free of charge:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Ok of you need software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't take advantage of the software because I already have protection

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Diane, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view. We do apologize for any inconvenience we may have caused you.

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Webroot Virus Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not protect my PC at all. It did not come close to protecting.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If you feel that your PC has been infected with a virus that is not being detected we recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our threat research specialists can investigate and make sure that everything is set up correctly. We offer free virus removal for all of our customers, as well as rollback and remediation to revert any unwanted changes made by malware, so if anything is amiss our team will help you resolve the issue shortly.
      Sincerely, Webroot Community Support Team Webroot

  • Rated 1 out of 5 stars

    Never heard of this thing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assume this is probably ok but I would be afraid to put it on my computer.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot has been a well-established brand since being found in 1997. We encourage you to visit our Website for more reputable information related to trends in the Security Industry today.

      https://www.webroot.com/us/en/home
      SocialCare@Webroot.com
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Not needed anymore with Microsoft 10.Can not use .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not needed can not use with Microsoft 10 system, Can not run 2 programs.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot SecureAynwhere is fully compatible with Windows 10.
      https://www.webroot.com/us/en/home/resources/windows10-compatible

      Our Software is also unique in that is designed to run alongside other security solutions without issues.

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Worthless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows defender does a knock out job, so no need for this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you get.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is free and generic, so yeah it has its own handle of flaws.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    He'll na

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nah I can't do this, this is bloat ware and won't be installed on my new PC

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot SecureAnywhere is the lightest complete security solution in the Industry.

      We sincerely apologize for any inconvenience you may have experienced.
      SocialCare@Webroot.com
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I would have to pay in 6 mos, I decided not to install the software.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Joanne, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure how this product works. This product is not good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crashed my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this product and my computer crashed immediately after install.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We deeply apologize.

      Please reach out to our Technical Support Team directly at your earliest convenience:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just installed this product and Norton works better than this.

    No, I would not recommend this to a friend