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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1072 Showing 21,421-21,440 of 21,614 reviews
  • Rated 1 out of 5 stars

    Wasteful tactic of selling products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate using this product. There are better options out there people!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not want to use our Software included with your purchase.
      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry. Keep in mind that all vendors included in The Best Antivirus Protection of 2017 list are paid services.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 1 out of 5 stars

    Complete waste of money and time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A mandatory complete waste of money forced on you at checkout.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Our Threat Researchers and Advanced Malware Removal Technicians are some of the best in the industry and Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online! Webroot

  • Rated 1 out of 5 stars

    Skip software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot download this to save my life. Not as easy as it says it is

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to our Support Team at your convenience for assistance.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know. I never used it. Never took the time to check it out.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view. We do apologize for any inconvenience we may have caused you.

      Please feel free to contact us directly if you have any questions or concerns we can help address:
      SocialCare@Webroot.com

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    It does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work, I believe it for my desk top ruined

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not well known

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't bother to install it . It was part of the package I purchased!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you.

  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would just stick with MCFEE. Doesn’t help and is confusing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product was not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the protection provided by my internet service provider.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Handed to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And now the emails begging me to install this wont stop. Good lord.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to Best Buy for further assistance.
      Best Buy Enterprise Customer Care: 1-800-433-5778

      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this product at all not helpful at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    For my pad?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If Apple is secure, why do I need it with my iPad Pro?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble making it work even thought I input the correct code.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to our Support Team for assistance loading your Protection:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Dont waste time - even if given away for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get mcafee end point security for mac. Far better than this product

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not want to use our Software included with your purchase.
      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 1 out of 5 stars

    It’s sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best product I ever got but luckily I got it for free.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Eddy, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea why it will any awards . It's garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t see much internet security, I don’t know why!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ok but norton and Mcafee are better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought this because it was cheap its ok but not as good as

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp

      Best Regards,
      Josh P.
      Digital Care Coordinator
      SocialCare@Webroot.com Webroot

  • Rated 1 out of 5 stars

    Don't waste your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ain't worth a flip. Theres better product out there!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't Download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it wouldn't download, but I don't know if it's me or the Computer

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Andrew, please reach out to our Support Team at your convenience. They will remotely install your Protection for you in minutes.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Did not make it out of the store with it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    50 words about nothing to collect my points! This is crazy

    No, I would not recommend this to a friend