Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Not able to download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to download your product I paid for. Mulitple attempts.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .We'll be glad to assist you in downloading your Protection.
1. Apply it as part of the installation process. Use the installer link provided by Best Buy: https://www.webroot.com/us/en/home/products/geeksquad-dl
2. If you already have the program installed you can follow these steps to apply a keycode to the existing installation:
- Open SecureAnywhere and click the gear icon next to My Account.
- Enter your keycode in the field provided under "Activate a new keycode" and click "Activate."
Please don't hesitate to email us directly with your keycode if you need any additional help.
SocialCare@Webroot.com
Best Regards,
Josh P.
Digital Care Coordinator
No use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No use for this. Not sure why Bestbuy is selling this.
No, I would not recommend this to a friendNot easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to install. Short term usage. Basic security.
No, I would not recommend this to a friendRidiculous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely ridiculous! Makes everything difficult!
No, I would not recommend this to a friendIt’s aight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright.. keeps the bugs out of the computer.
No, I would not recommend this to a friendok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not clearly full understanding need more clearly understand
I would recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for telling us more about your Webroot experience, and I’m sorry to hear that you are finding the product difficult to use. I would highly recommend that you check out the Webroot Instructional Series on YouTube, which will provide you with short tutorials that should help improve your experience. You can find the videos here: http://www.youtube.com/playlist?list=PL542CA0DB58500D43.
You may also submit a ticket here https://www.webrootanywhere.com/servicewelcome.asp and our support team will be happy to help you further.
Sincerely, Webroot Community Support Team
Bad buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had pop-ups every since I put this on my phone and laptop
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to our Support Team so they can conduct a thorough review of all your devices.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Regards,
Josh P.
Digital Care Coordinator
Not Satisfied!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got it free from BB for 6 months subscription. Not good at all.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Good or bad, we always appreciate hearing your feedback.
Please reach out to us directly and we'll be happy to help.
SocialCare@Webroot.com
Warm Regards,
Josh P.
Digital Care Coordinator
Didn’t use it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an apple computer so this software is unnecessary.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Viruses are always written for a specific platform. A virus written for Windows can only run on a Windows machine. Now consider that the aim of a computer virus is to spread to as many other machines as possible, much like the common cold spreads through the population when we hit winter. Attackers are obviously going to most often target the platform that the majority of people use in order to get the best return from their attack. And that platform happens to be Windows. Mac systems do still have vulnerabilities, however they are not exploited as often as Windows is. That being said, there are plenty of threats designed for the MacOS, and that's where Webroot will be valuable to you as a Mac user.
Webroot Anti Virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product. Norton is a better product.
No, I would not recommend this to a friendCode didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Code didn't work paper ripped. I live round trip 120 miles.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If the keycode tore off and you can no longer see the keycode, please refer here for instructions: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/My-keycode-ripped-when-I-was-peeling-off-the-label-How-can-I-get/ta-p/317824.
Why
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No idea why Best Buy gives this to you. Just chuck it and smile.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Not needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't find this useful. I'm glad it was free with the package
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Never used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sold us this product and we never used it one
No, I would not recommend this to a friendPointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We use a different security system so this was pointless to have.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attacked and removed some Windows files it thought was a virus.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to our Support Team directly for all technical-related issues.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
SocialCare@Webroot.com
-Webroot Community Support-
Keycode ripped and cant read it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told a long wait for a representative...hung up
No, I would not recommend this to a friendWebroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was something they gave me free. But it is not free forever.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .You are correct, our Software is sold a subscription based service, a practice that has become common among almost all Vendors in the Security Industry.
SocialCare@Webroot.com
-Webroot Community Support-
Don't care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Donut care about this. Recycle free is useless and a rip off.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Warm Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
Didnt want it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came for free with the laptop. Im not using it at all
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online!