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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1077 Showing 21,521-21,540 of 21,614 reviews
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never subscribed to a service like this. Not needed

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    don liket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like this program or anti virus program

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not like our Software included with your purchase.
      Webroot SecureAnywhere is consistently rated against the top competitors in the industry.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp

      SocialCare@Webroot.com
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lol, couldn't give it back to the clerk fast enough

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Fast Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated and wouldn't down load...No thank you.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Our Customer Support Team will be happy to install your Protection on your behalf. Please reach out to them directly at your convenience.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Very poor movie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The acting was incredibly poor in the movie I bought.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We're very sorry that the acting in the film you purchased was subpar.

      Rest assured, our product SecureAnywhere will protect you even when the movies disappoint.
      Webroot.com/Trial
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Why bother?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why bother even installing for 6 months of protection?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    free webroot is not free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    customer service in India wanted $100 to install !

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Steve, we never charge our users for Technical Support. Our Office is located in Broomfield, CO.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Webroot secureanywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not upload to computer. Found free security...

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Couldnt even use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the sticker off and activation code is smudge

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is not uncommon for the retail packaging to rip. Please reach out to Best Buy directly to assist you.
      Best Buy Enterprise Customer Care: 1-800-433-5778

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Who Knows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another one of those free things I got dunno

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't buy it, buy something else and save your money.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    Dont like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to return but told 8nly had 15 days not 30 ???

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to Best Buy for specific info regarding your subscription:
      Best Buy Enterprise Customer Care: 1-800-433-5778

      SocialCare@Webroot.com
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Good for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really had much time to see how this works

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We appreciate your feedback.
      Please feel free to reach out to us directly if there is anything we can do to improve your experience.

      SocialCare@Webroot.com

      Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with mac book. Never installed software.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't see any advantages to having this product

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot catches over 6.4 million malware threats every single day.
      SecureAnywhere has also been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp

      Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    I do not use it. I have other softwear.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not need it. I have Charter F-secure for free.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Terry, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't work w/this computer. need to return per MS

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to our Award-winning U.S. based Support Team for assistance:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Unwanted freebie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came free with phone now I get annoying emails.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We appreciate your feedback. Please reach out to Best Buy to change your email preferences.
      Best Buy Enterprise Customer Care: 1-800-433-5778

      Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    Came free with notebook purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a fan. Never will be. Not installed....

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    Couldn't use numbers was invalid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't able to access invalid information on dis

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We sincerely apologize for the inconvenience.

      Please reach out to Best Buy directly for assistance with your keycode:
      Best Buy Enterprise Customer Care: 1-800-433-5778
      -Webroot Community Support- Webroot