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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1078 Showing 21,541-21,560 of 21,614 reviews
  • Rated 1 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok do not know much about it virus protection

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Sonny, we want to make sure you know that Technical Support is included with your subscription for no additional charge. Our Award-winning U.S. based Support Team can answer any questions and help you with anything else related to the state of your Protection.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Didn't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have AVG pro so I didn't need this at all.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    Good product

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has help to keep sysm clean. . Cost is reasonable.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We appreciate all of your feedback. The rating of your review doesn't seem to match your description. Please know that our Technical Support Team is always standing by to assist you with security related questions or concerns. This service is offered free of charge to all active users:

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Sucki

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to pay don't believe it's free it's NOT!!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Rocki, the subscriptions included with the purchase of a new device from Best Buy begin on the date of purchase and always last for 6 months.
      Best Buy Enterprise Customer Care: 1-800-433-5778
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    It is not what I wanted,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to use another internet security program.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
      We do apologize for any inconvenience we may have caused you. Webroot

  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wasted my 20 dollars. Does not work on my mac

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Good Anti-Virus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to install this because in the past the come with the PC Anti-Virus have been resource hogs or very annoying but since it came with the PC I tried it out. Install is quick and not a huge program and quick install even on slightly slow internet. So far not a million annoying prompts and not bogging down the system. Slightly better then the Trend Micro that have used in the past and way better than Norton or McAfee.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thanks for sharing your feedback, John!

      Let us know if there's anything we can ever do to improve your experience:
      SocialCare@Webroot.com

      Kind Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Pros mentioned:
    Free, Protection

    Rated 5 out of 5 stars

    Free so its great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it came free with my laptop. A great way to keep laptop secure when you first get computer if you don't have security already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked just as advertised! Kept my MacBook safe and to this day I’m still using the software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for 5 years now very good. I would not use anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong AntiVirus Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong AntiVirus Software who likes protecting data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anti virus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever i would refer this to anyone. Please go to best buy and by today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus software was great. Definitely got rid of a bunch of bad stuff for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it came with my sons laptop and had great protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well 1 year, no problems, easy to use on 2 computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent security program. I have had no security issues since purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Antivirus Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as I can tell it's getting the job done and I have no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    old but good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for what I needed it for but top 10 to use but there are better ones out there

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this along with another purchase, but never used it. I already had (have) another antivirus service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I don't get the negative reviews - not at all ...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used most of the AV and Malware products out there - including many of the free ones. Webroot has been absolutely the best for me on at least 6 different computers over a decade spanning 3 or 4 operating systems. Other products bog down the system - too heavy on resources. I have uninstalled so many other products I can't keep track. The Webroot protection seems to work well too. Overall - its inexpensive, light on resources and it works. Yes - it's not FREE forever. Of course not. No product of this type is free forever! Doesn't work that way. I suspect those who have problems with this product have a messed up system to begin with because this product works well assuming you don't have a corrupted Windows install or massive damage already done by malware. No complaints. 30 plus years in IT.

    I would recommend this to a friend