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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 21,614 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product meets my needs for my laptop. It has the features that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it was to put on my laptop and the fact that it does help protect me from sites that contain viruses and even my emails which is nice because I have gotta those before and sent so much to get my laptop fixed. Best protection for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working just great.. Glad to have it installed on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be working great for my computer. It is only a 6 month program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable product. Geek Squad are the Best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep renewing and I've had no problems with my system. The scans are set up to occur automatically and I can manually go in to request extra ones when I want to double check. I occasionally get a report that tells me something looks fishy and I go in and fix it. I moved to this instead of McAfee 5 years ago. No intention of switching. Best Buy Geek Squad makes everything simple and are excellent, friendly gurus to help explain how to make tech products work for you and easy to use. If I have a question about how to fix the problem in the report they help advise. I have my own business so they are my tech support team. Highly recommend the membership to the Geek Squad membership program.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    Got it Free! Can’t Complain.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this included for free when i purchased my laptop. Works well and easy set up. Would only purchase again if it was on a great sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed for this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the appropriate amount of protection that I needed for the computer

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Internet security for dummies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is very easy to use. All the security information you need access to is just a click away. I would say it's better than my previous program, McAfee. It's a very user friendly program that people who aren't technologically savvy can navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by Geek Squad quickly! Creates comfort that my new iMac is secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this antivirus to keep my laptop safe and it’s being working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow up to 3 devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know this was even an option and definitely need to take advantage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    So far, So good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used except for about a month but so far I like the software and hope that the protection is good. I have always used Norton and I like the way that this does not slow the computer down and take time away from computing like Norton did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps your computer virus free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this on my Pro 4 works like a charm you will not be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay for being free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free protection with purchase for six months. Can't ever go wrong with free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a malicious malware notification pop up. Did scan and nothing was there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacing kapersky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent antivirus. Will keep my software active after the 6 months trial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient and covers computer services well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not use to Webroot but am getting to understand it with all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this product for the last 25 years and I've never had a virus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel comfortable surfing the web while being protected by this product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection, keep away all the threads that may harm your computer

    I would recommend this to a friend