Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 21,614 reviews
  • Pros mentioned:
    Free, Protection

    Rated 3 out of 5 stars

    Didn't install it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use the product, but hey, it was free. It is important to have some form of virus protection.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    Good product for what it is.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with my purchase. If I had to buy it I probably didn't get it because of Avast, but if it's free it is an okay product to protect your computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Importance of Anti Virus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a great antivirus product that is easy to install at home or without the Geek Squad. It is very effective and updates itself on its own. I have purchased this for my own Best Buy laptop and recommended it for my sister's as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great spyware for computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problems or virus that I am aware of on either computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will recommend this for anyone needing security for their computer.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really keeps my computer safe from viruses and malware. It's Super-fast scans detect threats in real time without slowing your computer’s performance. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Was recommended by Best Buy worker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to me by the guy working at Best Buy. I’ve never really had problems with viruses. But it’s better to be safe then sorry right?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this antivirus protection with purchased tech service package. Easy install but doesn't appear to deep scan all files and drives. Geek Squad tech's unable to help. Like windows 10 defender better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great Antivirus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is great . I actually had this antivirus on my phone and it served its purpose without a doubt. Easy to use and navigate. As far as on a desktop I loaded it in and it does all the work for you. I will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product to use for maintaining security.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to use for maintaining security on your home computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to working fine. No errors or conflicts other programs so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot antivirus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this antivirus for free with my new laptop, it works very well

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bug and virus free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is the security's job obviously and it does do that. I bought it from best buy when I bought my computer and it was only 20 dollars. I recommend this product and so does Geek squad it works great and has won many rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent anti virus. Gives me full protection when surfing the web

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the geek squad service and the Webroot security, I am all set!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GO WITH NORTON

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many antivirus in the past. Norton is the standard protection. It doesn't slow your computer. Try Norton. This webroot antivirus is okay for most part but uses far too many resources.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    internet security allows peace of mind

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with all the computer viruses and hacking problems, its nice to have peace of mind having Webroot security installed and backed by the Geek Squad. I feel comfortable that nothing will happen to my information.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Good item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my son's laptop. We haven't used it since we already have virus and Internet protection. But this is a great item and is nice that we have the option to get it free for a few months with a new laptop purchase. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    6 months free with computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard of this product before but never tried it until now ,it installed easy and is easy to use ,does not slow the computer down.SO for it is a winner .

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good reputation. Easy to install. Otherwise, I'm not a computer expert so I can only say my computer has not been infected. Product appears to work.

    I would recommend this to a friend