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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 21,614 reviews
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Unknown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't give this product a valid rating since I didn't get a chance to use the product. I returned it with my computer purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great security for home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just renewed Webroot Secure Anywhere Internet Security for second year. I was hacked with previous security protection. So for this system has protected my computer and have NOT had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use .easy to install like the idea that you can use it for 3 different devices computers and phones

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Seems to do what it is supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate as a router,modem. I reviewed the purchase with the Comcast installer after finding out that the prior modem I had would not meet the necessary specs for cable TV/internet. Installation was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    I found WEBROOT the best security for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the WEBROOT security system in our three computers. I found working with the Agents very easy and would rate all of them as excellent. One was in-store and two were by remote.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Virus Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs some kind of virus protection on their computers. This was part of the package & installed by the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good upgrade for internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced McAfee software with Webroot after my PC was infected by a virus. Geek Squad agent said McAfee couldn't catch a cold:-)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    constant monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this after buying a new laptop from best buy for free. I installed it on my wife's computer and it detected a lot of harmful things. once it finished her computer ran much faster and smoother.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Very good!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it once before and just bought it again. Was pleased the first time, don't see how I won't be again!!

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 5 out of 5 stars

    Webroot Internet Security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Webroot Internet Security + Anti Virus for 1 year at the recommendation of the geek squad in store technicians. I have had no issues with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect for the protection of my laptop.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since May 2018 I protect my laptop for viruses by webroot. Is easy to use. During this period always detect viruses and put in quarentine to avoid damage the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 5 out of 5 stars

    What i was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC was in a BSOD Mode and had to undergo a Factory Restore as a result, so Geek Squad installed Webroot as a source of security. I have not had any problems. It does the job and works perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    Useful addon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this free with laptop purchase. Worked great and helped keep my laptop malware free. Will extend the subscription for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Pretty sure it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my son install this because I am not a "computer type" citizen. Anyway, my son recommended it, I purchased it, he installed it and nothing bad has happened. Ergo, it must be working just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    So easy to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several other security software programs over the years. Webroot is by far the easiest to install, least expensive, and least intrusive - you don't even know it's running in the background!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this one our computers has given us a better sense is security. It has saved our systems a few times and having Geek Squad to clean things up is worth every penny spent.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated, comes free with certain dollar amount spent or if a Best buy member. Can't go wrong good program in my opinion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gifts. Problem with this is that the code should be in the box. When remove sticker from back unable to read numbers. Had to go in Best Buy for the code

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Good software for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software was decent. Although there are better options, this is a safe option for protection. The installation was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    Good antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use and Antivirus for a a while and this one was free with the purchase, I thought it would be ok, but so far no issues.

    I would recommend this to a friend