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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 21,614 reviews
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this free as part of a promotion, I personally use the free Microsoft Windows Defender but these freebies are good to give to relatives ;)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, easy to install and doesn't run a lot of memory in the background slowing down your PC .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Feel comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the security which web root supplies seems to work well. Usually no problems with my devices

    I would recommend this to a friend
  • Cons mentioned:
    Slows down computer

    Rated 4 out of 5 stars

    Overall Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software works good overall just sometimes seems to slow down the computer processing when it is running.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my computer. Ads were constantly popping up and it was running slow. This fixed all of my problems and it was easy to install on all of our computers.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    It was Free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came with the purchase of the MACBOOK PRO. It is ok but time will tell if it is really that good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with new PC and got a great deal for three years. I had normally been a mcafee user but have been happy with this product thus far. Simple to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good antivirus security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had any issues of any kind on our computers because this security protection takes care them and it does not slow our computers down Good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Protection software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the pc software best buy recommends. It has worked fine for me in the past. It was easy to install.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 4 out of 5 stars

    Seems to be a decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it for a few weeks, but then went back to McAfee because I had 10 months left on a paid subscription

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 3 out of 5 stars

    Dificult installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus sounded easy to install and a good deal for 3 years but when I lift the cover for the key code some of the numbers and letters come out so I guessed the missing parts and I put the key code on the website I thought it went through cos it didn’t say otherwise but after a month of a free trial it says I need to buy the renewal

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. Protect my computer from any viruses or malware. I like this one better than McAfee

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually let Best Buy people set up my computer for me when I get a new computer, but I did everything myself this time and this was super easy to install. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was provided this as part of my service contract for 3 devices. It was easy to install and so far no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    no virus yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im not very computer savy so i bought it not sure if it was needed but i would rather be protected

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. It does not use too much of your computers memory to operate in the background.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Security that works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security software. Since havingnit installed, I've nrver hsd troubles with viruses in my computers.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was offered free with our purchase so free is always good. Not sure how long the trial period was for.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Works great.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and doesnt bog down the processor or take up an unbelieveable amount of room like other anti-virus software... Totally worth the money and works great....

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WebRoot was sold to us along with our computer when we first got it. Once the year was up we just re-ordered the same thing as we felt it did the job of protecting our computer.

    I would recommend this to a friend