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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 21,614 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this item for my computer and the cost of the item. Have had a great protection for my computer and happy I purchased this when I purchased my computer

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have in order to avoid viruses. It warned me before downloading anything and I didn’t get any viruses after the expiration date.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was offered free with our purchase so free is always good. Not sure how long the trial period was for.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WebRoot was sold to us along with our computer when we first got it. Once the year was up we just re-ordered the same thing as we felt it did the job of protecting our computer.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Works great.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and doesnt bog down the processor or take up an unbelieveable amount of room like other anti-virus software... Totally worth the money and works great....

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    It does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big name brand but Free with computer purchase for 3 months and does what it needs to do.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    Good security program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my purchase which was nice. I have used this program in the past and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came free with the purchase of my computer. It seems to be well functioning software.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This will protect my laptop for virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this all the time to protect my laptop from site so I don't get a virus, It protect my laptop from anything trying to steal information or anything else .Great product

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never sure which virus protection to purchase as all seem about the same. Best buy recommended and installed and so far so good. At least it is warrantied if any issues arise.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Decent virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I wanted some sort of protection for my computer. There are probably other ones out there that are just as good for free, but because computers are not my expertise, I wanted something that came with some sort of guarantee to fix if I encountered a problem and didn't want to have to worry about fixing it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Webroot Security for a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just installed the Webroot computer security protection. So far, it seems to be doing its job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    had to get this to protect my Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get it so my Mother was protected even from her self, between this and the Geeksquad, we all win

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using webroot for about 3 years if not more. It does what it's supposed to do. It has protected my devices. I use it on my PC computer, my laptop and my Android phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have had some difficulty with this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some difficulties with the learning curve for this product. It may be me but this isn't something that I am fully excited about..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Freeby thrown in with a computer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not influence my decision to the specific laptop I purchased. I have other internet security software that I use on all of my computers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    internet protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to have some virus protection for my computer and this did the job just fine. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad put this on my computer An helped me understand exactly what it does An how it works! An so far I haven't had any issues with it! So in very happy with this product

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    good Security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and good protection,no viruses or problems with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy Virus & Malware Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is impressive due to its ease of use and efficiency. It does not slow the computer down when scanning. You do not even know it is scanning and scans are quite quick.

    I would recommend this to a friend