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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 21,614 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my tablet free of virus up to date. Must buy to protect your laptop and have a peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Simple and effective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very effective. Provides excellent protection for my laptop and desk top. Follow-up from Geek Squad is thorough and appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Silent Partner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Webroot. I have used it for many years without trouble. It doesn't slow down the computer. Great product. Works well on mobile device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came free with computer purchase but a solid add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That said, it's not something i would have purchased on my own, but having it now, is really something that's grown on me. After the install, it's simple to use and it's only been a short time but I haven't had any issues yet. Where it is not a "free" security suite, there aren't pop ups and upgrade offers that open event time you turn on the computer. It was a nice add on and I'd even say it's worth the price but I don't have much experience comparing $30.00 security suits but it's much better than the "free" or "included" ones I'm used to using.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great protection for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was suggested by Best Buy rep. Very easy to install. In few click installed in 3 different devices.Works great !!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous antivirus software was no longer available so I gave ths a try. It was easy to install and has been working well

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Haven't had any issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for me. It seems to protect and it has good information

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Webroot has never let us down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The anti- virus protection Webroot offers has been great! Easy to install and nice to know we are protected. No issues with it to date.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the agents in the computer department suggested this to me and I have been very pleased with how easy it is use and how good it works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Internet Security Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 1-year subscription for Webroot was included when I purchased my laptop from Best Buy last month. I hadn't tried Webroot previously but it seems to work well behind the scenes without any distraction. I'd been using Avast but found it annoying. I would have given Webroot 5 stars but it's only been a month so I don't know how it will be long term. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install on my computer. It walks you through all the necessary steps and runs in the background protecting my computer.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 4 out of 5 stars

    Has done the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has done what it is supposed to and have had no problems since installing

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Security is best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must as well! It's nice to know our daughter can get IT help anywhere she is; and the security is definitely an additional plus!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Works as it should.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep my computer free of viruses and bugs. So far, no problems with this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a PC user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a PC user but was given when I bought the phone, gave it to a colleague. He hasn't complain about it.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Required protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this works better than before, a lot of money if it doesn’t

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far..very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a couple of other anti-virus products over the last couple years and was just not happy. All of them seemed to bog down my computer especially when it came to updating the virus definitions. I ended up getting a laptop with a free version of webroot and I have now converted all my home computers to it. It seems to run really well and as far as I can tell keeps my family safe. It has some nice features like letting you know if your web search is safe and seems to protect real time very well. This will be our AV of choice from now on!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Powerful antivirus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It detects all my virus from my pen drive which I unable to remove it. I think this is powerful antivirus and doesn't make slow the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Why Three Stars?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did install it because Best Buy gave it to me with the purchase of the computer. I figured it wouldn't hurt but, I really not sure what it does. I really should have researched it and research before I purchase something but I've purchased a number of things at Best Buy and I .'velearned to trust them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 4 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit to expensive but it did the job that is what matter most

    I would recommend this to a friend