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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 21,614 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second year using webroot. It seems to work good because we remain virus free. Very easy to renew annually.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date it has worked fine on my primary computer. I will see how it works when I add the two additional computers I am authorized.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good, doesn't hinder computer performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always bounced between Webriot and Eset security products, mainly based on price. They both offer solid products that I enjoy using, and unlike Norton, Webroot doesn't bog my computer processes down. They all pretty much do the same thing, but I prefer ones that let ,y computer still function while they do their business in the background and Webroot fits the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. I installed on three devices and the program works good

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 4 out of 5 stars

    Decent software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty decent for being free. I would not pay for it though

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working fine happy with it. The geek squad installed it and so far no issues

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot kept my laptops protected all through the period I used it.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Great Security Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norton Security but this Webroot internet Security came free with a purchase and it's not a bad software

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Great Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This internet security was very easy to install and I know my computer is protected. I love the notifications it gives me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security system is easy to install--simply by downloading the program from the website. It has worked well thus far. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have zero complaints as this came free with my computer. So for the price how could one complain and it does seem to work pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked as advertised no problems since it has Ben installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not do a firewall have to use windows firewall. Cloud based. Can use offline but will need to do another check when connected to internet. I use with lenovo laptop that is a chrome book with win10 operating system. Very small resource use which is good. If connected works great. Since laptops were bought to be connected and have limited memory this works good on them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's done a pretty good job of keeping my laptop safe from viruses

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Bought this for virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downloaded it with no problem just hoping it protects my computer!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Received free with laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this product for the 6 month free trial. It was great.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software came with a new desktop that I purchased for my business. It was easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Virus protection is a great way to give yourself some added security when it comes to the privacy and protection of your computer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this security program works well for exactly 1 year. then it will harass you endlessly to renew it and even if you comply it will not stop, it just keeps on and on! plus you must be careful because if you do renew it takes that info and charges you over and over every year while still harassing you. so i would say, just get kaspersky and save yourself a ton of grief

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Broke, please contact Best Buy directly to manage your subscription. They'll be happy to assist you.
      Best Buy Enterprise Customer Care: 1-800-433-5778

      Best Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    It came with our computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good security program especially since it came with our computer.

    I would recommend this to a friend