Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 21,614 reviews
  • Rated 4 out of 5 stars

    Got old viruses

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to do a full scan to catch stuff that's on your computer. And it will. I had another product that was supposed to be good and high dollar. But it let let in 2 things webroot got on the scan.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Protection

    Rated 5 out of 5 stars

    Great for home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this product for home and work. For home, it is great. Good enough protection but does not hinder computer performance. For work, well there are more secure options out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Security Software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security software was recommended with purchase of new computer. It seems to have done a good job in the past so even though I purchased an Apple product, I followed advice of sales technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works smoothly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Kaspersky with Webroot because Kaspersky wasn't any longer available. Computer run smoother and quicker while running internet actions my son was right I should have switched a long time ago Best Buy Associates were helpful while making the switch after many years of Kaspersky use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install on other computers from the disc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy recommended this in place of Kaspersky. They installed it first on my husband's computer. I was able to use the disc and install it on a laptop without any problems. I am far from being a techy person so i was happy to have no issues. So far the anti-virus program has worked well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came with the computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with it. Just had it a month and it seems to run smoothly in the background. Don't know yet if its worth the price or any better or worce than McAee that I have used in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection at a low price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be great protection for all my devices for the price compared to other top name products.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Protection

    Rated 5 out of 5 stars

    Good Virus Ware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good virus ware to protect my computer. Takes care of many concerns. Easy to install. I feel safe with this product. Good recommendation from the Best Buy staff.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Protection

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Secureanywhere is a great product. Keeps my laptop free of viruses and runs effortlessly. Does not slow down computer performance at all. Very easy to install and maintain updates.

    I would recommend this to a friend
  • Pros mentioned:
    Free, Protection

    Rated 4 out of 5 stars

    Protects when needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without proper protection for my laptop. This came with my HP purchase for free and works well!

    I would recommend this to a friend
  • Pros mentioned:
    Free, Protection

    Rated 4 out of 5 stars

    security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came free with laptop purchase. as long as it fully protects the tech. i am going to be happy with it. hackers suck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Anti-Virus Software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Kaspersky Antivirus protection expired, and based on the recommendation of Geek Squad staff, I purchased Webroot. I am very satisfied with it, and it is simpler to handle in many ways. It seems to handle everything without my intervention. So far, I am very happy with the change.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free Anti Virus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This anti virus came free with the purchased computer. So far have had no problems with malware. Install was easy. no complaints so far. Will consider renewing this software when the time comes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast,effective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get very fast and apparently effective scans with Webroot. Very happy with the optimization function. The cost is good for the value received. I don't intentionally visit questionable websites but have stayed infection free with this product on both laptop and desk top computers.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for my computer and reasonably priced. I would recommend it as you can protect up to three devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new internet security software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot woorks Great On all three devices I have installed it on it is much more comprehensive than any other antivirus & internet software that I have previously used and I have used Macafee,Norton& Kaspersky & I find this to be much more efficient and least intrusive on my systems

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    This has given me piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this security has given me piece of mind. It is good knowing that I have protection.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    New internet security product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was a good thing to have internet security bundled with a computer. It used to be Macafee. Over the years Macafee became too undependable to use and often interfered with Avast and other security programs. Macafee missed a major attack on my computer and I don't use it any more. I still carry my Avast subscription and WebRoot seems to get along well with Avast. You need more than one security product these days and they have to play well together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a reasonable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had other internet security systems (MacAffee, Norton, etc.), but I kept getting viruses and malware. I've had Webroot for several years now, and while I'm not immune to those things, their presence has decreased in frequency. I'll keep my money on Webroot SecureAnywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jury is still out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added webroot at the suggestion of the Geek Squad tech after using Norton for years. I'm still learning the ins and outs of Webroot. I've yet to determine if it is a superior product.

    I would recommend this to a friend