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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 21,614 reviews
  • Rated 4 out of 5 stars

    Install of Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited online for hours and talked to clerks, (unhelpful). However, when I did reach the Geek tech, He was very knowing and efficient, answered all my questions, and made the wait tolerable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Internet security works good. Does what it says. And does not have all the annoying pop-ups trying to sell me other products. Just wished the service would last longer than a year at a time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed this anti virus program on my laptop. It seems to be running in the background with no problems. I haven’t explored adding other devices to the service yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot included in laptop and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot seems to be working well. The reason I didn't give 5 stars is because of the constant updating it alerts me of. I wish it did it on its own... Maybe it does but I haven't learned it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection for your online navigation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features of online security and antivirus, secure online storage. it is an antivirus with artificial intelligence to stop zero-day threats in real time, Webroot secures businesses and individuals worldwide with threat intelligence and protection for endpoints and networks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Security Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot came with a computer purchase I made. I wasn't sure about it at first. But appears to be a reliable security service. It does impact computer operations and is easy to interface with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm like eh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess this would be good if you go to unknown sources online frequently and if you open random e-mails personally I did not install this program I feel that it is a bloat program on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 3 out of 5 stars

    The Pre-Black Friday deals are the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pre-Black Friday deals are the way to go! Geek Squad installed with the new laptop I purchased during the pre-Black Friday sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems to help some

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to my vehicle and let wife finish the purchase. She told me that she was told she had to pay for it by credit card and it would be renewed annually at an undisclosed price in order to purchase it. I never do that. I have called a couple times to see if this was the case. I was told by one person that was not true and I hope that is correct and my wife misunderstood or I will be challenging it if it shows up on my credit card Iin July. It did seem to help some

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Useful to have Anti-Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have an anti-virus and Webroot is doing the work properly. The software runs in the background and does not annoy the user much. It has a good feature of suggesting the trust level of websites whenever we search for websites over Google. I really like that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet Security Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used numerous other security programs over the years but none of them has done such a good job as the Webroot. It has prevented and safeguarded my business computer from internet interference since I got it. It is also great to have the assistance of the Geek Squad as a backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection without being evasive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software came with the purchase of my new Laptop. I was told that it would do everything that my old standby virus protection would do without being an intrusive hog on my operating system. I used it for 90 days free and just purchased subscription because it suits me fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought in store the staff who helped me explained the product and stood behind it. He uses it too. All my questions were answered relating to how secure is the product I have been hacked already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it myself. Wife didn't care for it. She didn't like the extra layer of sign in protection. I didn't think it was that big of a deal, so keep on mine...took off of hers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I literally just downloaded this and it seems to be working well. It scanned my computer already and I had 0 threats (YAY!). So we'll see how this works as I continue to use it (:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one year coverage for 3 devices is such a great deal! Usually when you buy a new phone, tablet, or computer they will throw in a 6 month Webroot that is a pain cause it feels like you are always renewing! Now I can take care of my phone and 2 home computers just once a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy unless you are always on the move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a home network and use Windows 10, Windows Defender on my Zenbook so WebRoot is unnecessary. I chose not to install it and I have had no problems. If I am going out, I usually take my IPAD and leave the Zenbook at home. Look at how you use your computer and then make your choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really in to purchasing this type of software because it usually hogs resources. I figured since it was free why not give it a try. So far so good no notice of slowing down the PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this internet security so much better than what I was using before. I just quietly runs in the background without needing me to do anything. It updates and everything without me. I want to know it is there doing its job without bothering me about it, and Webfoot does just that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer great, windows 10 sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer buy hate that it came with windows 10. windows 10 runs the battery down fast ans i have to work with it plugged in all the time. but it was a really good price.

    I would recommend this to a friend