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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 386 Showing 7,701-7,720 of 21,614 reviews
  • Rated 4 out of 5 stars

    computer great, windows 10 sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer buy hate that it came with windows 10. windows 10 runs the battery down fast ans i have to work with it plugged in all the time. but it was a really good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one year coverage for 3 devices is such a great deal! Usually when you buy a new phone, tablet, or computer they will throw in a 6 month Webroot that is a pain cause it feels like you are always renewing! Now I can take care of my phone and 2 home computers just once a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t like how it deletes files

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security scan work good but deleting files is confusing. Not sure where they go this was the suggested security software from the geek squad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really in to purchasing this type of software because it usually hogs resources. I figured since it was free why not give it a try. So far so good no notice of slowing down the PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought in store the staff who helped me explained the product and stood behind it. He uses it too. All my questions were answered relating to how secure is the product I have been hacked already.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must enter credit card info for "free" trial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Norton. When asked what Best Buy thought between the two they said Norton was the worse one anyone could get, despite millions of reviews online saying Norton is one of the best. Still I figured I would give this a try since it was free with my purchase. However when I went to install the free trial, it required my credit card information. If it was truly a free trial it wouldn't need my information, therefore I did not sign up and I have continued to use Norton which has worked perfectly like it always has.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this! Webroot

  • Rated 4 out of 5 stars

    Webroot software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't installed this yet due to having a free trial come with my new laptop. I'll install once my trial is complete. Always enjoy free software to protect my devices. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy unless you are always on the move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a home network and use Windows 10, Windows Defender on my Zenbook so WebRoot is unnecessary. I chose not to install it and I have had no problems. If I am going out, I usually take my IPAD and leave the Zenbook at home. Look at how you use your computer and then make your choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this internet security so much better than what I was using before. I just quietly runs in the background without needing me to do anything. It updates and everything without me. I want to know it is there doing its job without bothering me about it, and Webfoot does just that!

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Added purchase perk

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got free with my new laptop , , not much I can say besides thanks bestbuy, anything free is always AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Webroot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in a bundle we bought for our granddaughter and had the Geek Squad do her laptop set up. We have used Webroot A long time and recommended it to her. Great product. Between Webroot and the Geek Squad she should be set to conquer any computer problems she has in college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. I liked the protection it provided. I wasn't able to afford to keep it after my time ran out. If I have the opportunity to get it in the future I definitely will.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I had was installing the new version. I had to delete the old program to install the new. Otherwise this is a good software to keep your computer safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less intrusive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First experience with Webroot. It certainly seems to be less intrusive than McAfee and Norton. No issues thus far which is good when speaking about security. Also less utilization memory/CPU)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister has used this product for years and suggested I try it. She felt very secure using the internet with it installed. I love the fact that I don't have to have a credit card on file to download the program. I also don't have to automatic renew if I don't want to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I was never actually able to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot give a complete review because I was never actually able to use the antivirus! The disc was not in the case but instead a code which never worked to begin with. The computer I bought had 3 free months but then expired, but I suppose it worked great during those 3 months. I wish we could have actually used the one that was purchased. I am sure it was user error hopefully! I rated 3 stars because it worked during the free 3 months, but I absolutely did not get the one year that was “purchased”.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy salesperson recommended this one as he said it does not use a lot of the computer resources and memory. I have no way to verify that, however or compare it to a different product,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with Webroot and have never had any viruses because it is always running on my pc and picks up any viruses. I'm happy that I never have to worry about it; however, I'm very diligent on making sure I don't click into the unknown. I'm happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a user of Webroot for a couple of years now. It runs very unobtrusively in the background while protecting very well. I did some research when I changed and found Webroot was rated much higher than what I had been using. It still works well and handles scans quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Ehhhhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my new desktop . Honestly , can't say that I'm even gonna give this a try . Nice offer , But I already have protection

    No, I would not recommend this to a friend