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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 21,614 reviews
  • Rated 5 out of 5 stars

    Came with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and register. It came with my Alienware 17" laptop so why not? I've never been quite sure what these programs do but for security purposes there it is. It runs in the background with no issues with compatibility or computer slow downs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a client of kaspersky virus protection for years, but now they don't sell it. So we wanted one that wasn't going to slow the computer down, this one was the right choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be a good choice. High ratings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble getting this installed on my 2nd computer without any help other than online instructions. Could have called the Geek Squad but I was determined to figure it out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great. Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software was recommended by the Best Buy rep to eliminate pop ups that I was getting that caused confusion as to problems to my computer that were never there in the first place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gift from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very considerate of Best Buy to provide Webroot security to their customers. This gift is a 1-year subscription that can be used on three devices. I'm glad that Best Buy cares about their customers and their Internet Security on their devices. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't Know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with the machine but didn't install it. Previous machine with this was forever annoying with re-subscribe popups and I don't know of what protections this provides.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Kelly, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 5 out of 5 stars

    Best security for personal computers, and laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this as one of the Best security system for personal computers, and laptops. I have been using it since I bought my laptop and have no issues with the any of the external malware and internet threats. Thank you WebRoot for making this wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It is free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With that said I won't talk bad about it because I don't use it. If you aren't sure then loading it and using it is probably a good idea.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Never installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came free with the purchase of a laptop as a promo. To be honest I never installed it so I can’t give an honest review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs well, not obtrusive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended by the Geek Squad, they installed it for me. It works well, I have had no issues. And, I do not see a lot of pop-up windows, I am never interrupted.

    I would recommend this to a friend
  • Cons mentioned:
    Slows down computer

    Rated 3 out of 5 stars

    Security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure this is really needed. Tend to slow things down in my opinion. Watch out for the auto renew on the bill here.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 3 out of 5 stars

    Did what it was supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sure this worked like it was supposed to, im not to good with technology but we didnt have any problems at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it working..no issues with my computer. Not a fan of having to give credit card info when I purchase for them to have on file for when the 6 months is up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install protects well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install once you remove conflicting secuirty software. Lets you know exactly what's going on with the individual pieces/parts of the package. Appears to working well to protect system, updates occur with minmum Interference with what you're working on at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's like a ninja

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this anti-virus. the way it runs smooth and seamless. it stays in the back round and protects just as it should. the Dashboard and user interfaces are easy to use and understand. I have 2 more computers that I will def be installing on .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues, so it's working! I hadn't heard of this company before I got my new laptop, but it was well recommended. Its also a local company which I like to support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm totally technologically challenged and I was able to install this on my computer and tablets. Not sure how good it is. It's never found any problems, so I guess it's working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this product before, so I am interested as to how things will be handled. I installed it on a brand new computer and so far so good. Please at this point. Thank you!

    I would recommend this to a friend
  • Cons mentioned:
    Subscription length

    Rated 3 out of 5 stars

    security is value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't download this product because it expires in a few months. instead, went with another product that secures my computer just fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus, came included with the purchase of a computer, I have not given much use yet, but it is good to know that you are protected, until today has not given me any problems

    I would recommend this to a friend