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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 398 Showing 7,941-7,960 of 21,614 reviews
  • Rated 5 out of 5 stars

    Great antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great anti virus software one of the best security systems that I ya evened gotten it’s right up there with norton. I have not had any viruses any ha k no threats no poo ups everything has been smooth sailing with this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We root is wonderful. Always trust it to work for me without fail. Keep on improving the security for this product and I would continue to purchase product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 3 out of 5 stars

    Didn't use - was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Webroot software before and it was a pretty program. Have no reason to think that it wouldn't be good now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot being included with the purchase of my laptop is great. Webroot is a great way to protect your devices and the 1st year free will prove that to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    takes care of my worries about internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had taken my computer into Best Buy because I had gotten a virus, and the Geek squad suggested I get this protection. I haven't had a problem since, and I know its working because everytime I start my computer it does a scan. Thank You Geek Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been loyal to the McAfee software for protection, but i have to say that i am fairly impressed! It runs in the background and doesn't propmt me as McAfee.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Anti-virus security is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This anti-virus security software was free. We are going to give it a try and see how well it works. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t installed yet. Came free with my laptop purchase. Unknown if it contains bloatware, but I’m hesitant to try.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended by somebody in The Geek Squad for me to purchase this when I had my laptop in for service so far so good I'm hoping and so far everything seems good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thought I would test drive this over Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it. It's very simplistic to use over the Norton I had been using before my desktop died. It runs a scan all on it's own and when it does - it's fast. I didn't find it all that difficult to set up the settings I wanted - not like Norton's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be working so far-was added feature with laptop-so didn't have to go round trying to decide if its a good protection or not-more or less chosen for me-lets me know when need to purchase when time is up-only had for a month so no problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have'nt installed this yet onto my new laptop but will be soon. I looked into it vs mcKafee and is about the same protection. Looking forward to installing it.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 3 out of 5 stars

    Recommended​ by Best Buy employee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems with it. I used Avast on previous desktop. As far as I can tell it does what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Virus Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly have not installed this as of the review. It was free and I do not think I need it instead of windows 10 Defender

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Glad for the extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for free as a promotion when I bought my new GS9+. I'm not the most tech savvy person, so I had a friend come over and help with this for me. He was done in less than 10 minutes! I'm glad to have the extra added protection now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have used Webroot in the past

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot in the past and it worked well. I have not installed it on my computer as of yet. Still using the trial McAfee that was already installed on it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works well but slow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the same make and model that I thought was not working. It works fine now so I did not need to buy another. I only bought the same model because I had 4 cartridges of ink that I didn't want to waste. It was easy to install but it is quite slow although that is not a real problem for me as I don't print a lot of pages anyway. For the price it is just fine if speed is not required.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It sounds like from the description that you wrote that your Review is for a Printing product sold by Best Buy and not our Security Software.

      Perhaps this is the perfect opportunity for you to protect your Documents and Identity while browsing the Internet. You can try our Protection completely free for 2 weeks, no credit card required.

      Webroot.com/Trial
      -Webroot Community Support- Webroot

  • Rated 5 out of 5 stars

    Keeps me out of trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most all of the time, I have been able to avoid lasting effects of malware intrusions. Webroot consistently recognizes and isolates problems. On only a very few occasions have I had to contact Geeksquad to use their advanced version to save my iMAC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is great! I have it installed on my laptop, a tablet, and my smart phone; it works well on all platforms. I find it hard to keep up with all the technological developments, so I appreciate the protection that this program offers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Free for 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free for 3 months made me not even bother to install this. Most internet providers offer free antivirus anyhow so i cant see the point of getting only 3 months

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is a regular practice to offer AntiVirus on a subscription-based model. If you'd like to learn about all of our current promotions, please feel free to contact our Sales Team directly.
      Sales Number: 1-866-612-4268 M-F 7am−8pm MT

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot