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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 21,614 reviews
  • Rated 5 out of 5 stars

    Security First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I updated this on my laptop and desktop computer. My desktop had some viruses on their due to other people using it. Once I uploaded the WEBROOT it cleared up everything, which was good for me. So far so good!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this product does what it is suppose to do...................seems to be doing as promised......not slowing the computer down as my old protection did

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Provides good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after talking to computer experts who suggested that this was the product to protect my computer. It has done an excellent job for me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Haven't had any bug problems yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my laptop that I bought three months ago. So far, I haven't had any problems with viruses and such.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best Christmas gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was given to me by Best Buy when I bought a bundled machine. It is good for 6 months on 3 PC's. The only problem I have is that when you purchase a machine the effective date for the free software is from the date you purchase. So if you buy it as a gift and it sits under a Christmas tree for a month, well you just lost 1 month of your 6 month service. In my opinion, the 6 months should start from the date you install it on the first machine. Just my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far webroot is working like advertised. It does it weekly scan when scheduled and, up to this point, has not found any problems. This may be because the computer is only 3 weeks old. Perhaps as time goes on my opinion may change.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software for anti-viruses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Webroot to try for 6 months. The best way to stay safe from viruses and malware and it works with Android|Mac|Windows|iOS. Great software!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs good software to protect from viruses and malware, as the recent ransomware experience shows. Webroot is one of the best in the industry. It is easy to install and, according to reviews, protects like nobody's business.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in this day and age, not really required because windows has its own defender. but for free? why not?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New to Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new security program for my computer when this was suggested. Only been using it for a few months and it seems to be working well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 3 out of 5 stars

    Looks easy enough to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot looks like it is going to be easy enough to use. Just installed on a computer that was a Christmas present.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must be online or else it will block new software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of this software is to upload what it needs to scan to their server rather than keep virus signatures on your machine. So that means the footprint and load on your machine is tiny; however if you're not connected to the internet you are getting no virus scans, and it will block all new software until you get online so it can scan it. I prefer keeping my virus software completely on my computer so i'm not stuck if i'm offline. there are better choices.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it but not sure if it really works great. Suffice to say I haven't had any viruses while using it, but I never had ikn the past before using this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with excellent support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product for several years now and I am pleased with its performance. Fast scans and also very good technical support if needed. I use the product on my pc, laptop android phone and android tablet. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good flat screen TV for small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the 2 Insignia 24" flat screen TVs. I bought these for each bedroom. Very good quality TV. I like the sharpness of the color and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No viruses have gotten through yet............It was free so I am not really familiar with it yet. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Internet Security + Antivirus 2018 (3-Devi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this product in the past as well as recently and have never had any issues with it. It will cover up to 3 devices, so that is an added benefit as well. I would recommend this product to friends and family..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always better when its free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the laptop, which gave me internet security for 1 year on my laptop and 2 other devices. Can't speak to if it works, haven't had any issues yet.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Freebie with computer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a freebie with the computer purchase. Does it's job but probably will not subscribe after it runs out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed on my laptop. Couple days later said it had expired already. Worked with remote support twice before they wiped and reloaded it.

    I would recommend this to a friend