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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 21,614 reviews
  • Rated 4 out of 5 stars

    Super Webroot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice antivirus for the laptoip and phone. it helps to remove all kind of virus from your laptop and its very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all with the product so far... although the inter Security from kaspersky is better for more money... this is a good option as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and very fast client just started switching my devices over from mcafee and no complaints so far. Love the concept of the definitions being backed to the web and not the device to prevent them from becoming compromised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great came as a bonus with new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came as something additional when I purchased a new laptop. Instillation was simple by a download on line, works great and is good for a year. Haven't had any problems with the product and seems to work as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good works smooth on my computer and phone i don't know if it works to this day haven't had any virus issues so i guess it does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and it is fast

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this installed with my new tower, and it works great and it is fast. I only kept it for a year, because Comcast gives you Norton for free. Norton is very slow compared Webroot, but free is free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Webroot Internet Security software so far has been positive.. It is very fast and does not seem to slow down opening programs. It also seems to be doing its job of preventing the bad guys from causing trouble,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for up to three computers/devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I wouldn't pay full price for this. Don't get me wrong its a good deal, it's just that I got it for free or next to free with the purchase of a computer. That is to only way I recommend this internet security software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus is amazing. It comes woth protection for 3 computers and does not slow the system down at all. Virus scans are done within in seconds minutes at most. We have had it for 5 years now and have not yet been infected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot - good product, lousy customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a 3 computer Webroot license for several years. Recently, one of my computers died and I had to buy a new one. I wanted to move my Webroot license onto my new computer to keep the same annual cycle and billing, but Webroot told me I couldn't do that because I was unable to get onto the ole "dead" computer to uninstall the Webroot from that machine, even after I explained that the computer was absolutely dead and nothing could be done on it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Tom, Webroot puts no restriction on moving your Protection to new devices. In fact, all you need to do is use your keycode and this download link provided by Best Buy: https://www.webroot.com/us/en/home/products/geeksquad-dl

      Our Outstanding Support Team can also help assist you at your convenience.
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Digital Care Coordinator
      SocialCare@Webroot.com Webroot

  • Rated 5 out of 5 stars

    It Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I know is that I have had no issues with security since I've had my PC. That's what a security package is supposed to do -- work without you even knowing you have it until a serious potential threat is identified and quarantined.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works well and does find most problems before they get worse. I like the alerts before you open a bad site and allows you to get rid of it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not so sure if this is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Often times I wonder if windows defender is enough to make this obsolete, but as far as anti viruses go, I didn’t get any. 4 stars

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this security subscription. It came free with the computer, but I most definitely would have purchased it on my own. I feel very protected on my laptop and I know its working behind the scenes to keep me and my laptop safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for my College needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in a Master Degree program and this computer is exactly what i need it for all my college demands. I will honestly recommended to any student or person. Thank you, Best Buy for the advice and for your support. Angel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot great security protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using this product but I'm very pleased with the internet and computer protection. I would recommend as a change from the bigger known brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for peace of mind when it comes to security of information. Customer service is helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use this product and I highly recommend this product to all of my friends and family. I have install this product all all three of my devices. All of people that have used this product have high ratings for the product.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 3 out of 5 stars

    too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can get free malware protection online this cost too much money and only last for a year

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot and geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on buying a new laptop or taking my old one in for repairs and I made the right decision talking to the experts and fixing my old laptop.

    I would recommend this to a friend