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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 21,614 reviews
  • Rated 2 out of 5 stars

    Couldn't use-bad scratch code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given this to try for purchasing our laptop. You have to peel for the authorization code. Half of the numbers come up with the sticker.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Pamm, please reach out to Best Buy to acquire the keycode for your subscription.
      Best Buy Enterprise Customer Care: 1-800-433-5778

      Best Regards,
      Josh P.
      Digital Care Coordinator
      [email protected] Webroot

  • Rated 5 out of 5 stars

    Webroot security and antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got webroot with purchase of All-in-One desktop computer at Best Buy and have used ever since. Works well and nicest thing is low overhead on my PC as the virus definitions are maintained off websever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects all of my PC in the house from viruses and spyware. Also, it doesn't take up much room on your computer and doesn't hog all of the processor like Norton does.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Free Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free with my purchase of my iPad Mini and with my Surface Pro 4. Can't complain about free software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    came with a pirchase of a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not installed as of yet because laptop is a graduation present but I have heard great things about this program and I am getting e mail notices asking me if it is installed yet and a number to contact if I need help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have a year but when you buy a new computer you get a month free. I wish you didnt have to put it on right as you got the subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free 6 month Service with laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. prefer Kazpersky set up but fine for free use. When free trial up will switch just because already established with K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent antivirus. Have had no malware issues since installing it. Runs itself. Download the software using the code issued by Best Buy and it installs and sets itself up practically automatically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the first 24 hours, webroot caught two exe files considered malicious that were used before on another computer and never tagged previously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scanning doesn't seem to slow down other functions. So far no threats found so I'm not sure if it works or not, which is why it got 4 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Long time Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot for many years now, and have been very happy with the protection. I have fortunately only had a couple occurrences with viruses, etc...and ALL occurrences Webroot identified immediately and removed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good basic coverage but no security software is impervious to hackers. You need this and it's better than the rest but it's not perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good antivirus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was something that came with a hp laptop that I bought. It turned out to be a program (never heard of it but still good).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got it as a replacement for another internet protection software when i purchased my laptop with geek squad service contract seems to work good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it def works as advertised but wish that it would at least include a year free considering the cost to protect just one laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it was for a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only pet peeve is, I wished the antivirus was for a full year. I am glad you had the option of an electronic key or the hard disk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet security made reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This internet security with antivirus works great with my pc, at first I didn’t want to install it but later on became the best for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REMOVE ALL SECURITYFOR NEW ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY LAPTOP WAS MESSED UP DUE TO TO-MANY SECURITY PROGRAMS. TOOK TO GEEK SQUAD AT MY STORE. I WAS TOLD IMMEDIATELY THAT THEY WERE AT WAR WITH EACH OTHER. THEY SUGGESTED WEB ROOT. EVERYTHING GREAT KNOW. LOVE THE SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a computer tech and have come across several anti viruses. This has to be my favorite go to for computer protection. It doesn't slow down your PC and runs nicely in the background without interrupting what you're doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure I'll renew license

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but if I had it to do over again, I'd opt out and download SpyBot and AdAware for free. Does not seem to slow OS down too much.

    I would recommend this to a friend