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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 423 Showing 8,441-8,460 of 21,614 reviews
  • Rated 4 out of 5 stars

    working so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing negative so far, I do like that the green checkmark appears on the "safe" websites for the sites I generally use all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent customer service. I love the mobile team at the store in Douglasville, GA. The GM was a little rude BUT Shawn and Atoyia fixed all my problems and made me feel right at home. Returning customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice IPad big upgrade.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my IPad mini for this one.Recieved a pretty deal on it as well Best Buy really help me out on this one thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great virus and malware control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is sufficient for keeping my computer virus free. I'm use to McAfee, but webroot is doing the job. The price was right..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this product since I purchased it back in December. My computer runs smoothly and no virus have been detected. I like that it does what its mean't to do without me having to manually doing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some trouble installing, but geek squad walked me through it and now I feel secure that my surface pro is protected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installed fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i installed it and it has been running behind the scenes. Haven't had any issues where I've actually needed to use to kill a virus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's Virus Software - enough said!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product comes free with the purchase of a computer from Best Buy. It's a "good enough" antivirus software for the day to day user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was free...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price of FREE... Actually, I didn’t end up using this as I had a different subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when I purchase my new laptop and I have to say this was a very easy setup. Highly recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for several years to maintain my pc's. They always use Webroot to check for viruses. It is reassuring to know that this program is always running in the background. Never had a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s an okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does your basic diagnostic of computer and check ups. Good product if you don’t want to spend lots on security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep secure properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we have been using Webroot we have experienced NO interruptions to our computers and have always been protected from all forms of viruses and malware. Works great on my windows computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free AntiVirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the item with my recent iPad Pro 10.5 purchase. Unfortunately, I can’t use it on the iPad or I would of given a 5 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product for all your devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for protecting up to 3 devices. I was able to download and install in minutes on my 3 devices. Always scanning for viruses! Good to know the protection is working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New anti virus being pushed by best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is currently the new and best anti virus software out that Best Buy are selling, most of there products come with it or at least recommended, it is fast and I have no viruses yet that I know of, would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for all computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this should have been told to me that it expired when I renewed my geek squad very disappointed that I needed to spend the extra money

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free, came with the purchase of my MacBook. So far it's doing what it was designed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used webroot off and on for more than a decade and it has never let me down. It uses a cloud based scanning engine so that you always have the latest virus definitions, very important!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Virus protector

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought when i purchased it i had it for 2 yrs but found out it was only for a year

    I would recommend this to a friend