Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 425 Showing 8,481-8,500 of 21,614 reviews
  • Rated 5 out of 5 stars

    great antivirus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used webroot off and on for more than a decade and it has never let me down. It uses a cloud based scanning engine so that you always have the latest virus definitions, very important!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and great security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended by the Geek Squad and I am very comfortable with the security it provides. We had a lot of viruses on our computer using well known security protection that did not do the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was suppose to be free, I had to go get it and remind them. Not sure if I waisted my time, would have just use Windows defender

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had my laptop for two weeks but I didn't have any problem with the service or with getting it up and running on my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved this while purchasing a laptop and it REALLY works , I went on a "sketchy" movie website and it notified me right away about the malware and advised me to not continue on the website. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s an okay product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does your basic diagnostic of computer and check ups. Good product if you don’t want to spend lots on security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free virus software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this when I dropped my laptop off for service I haven’t tried it yet but the technician said he used it for his virus protection. Glad to get something free and happy 3 devices are covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an overall alright security that came with the purchase of a laptop. It is an ok start to bringing security to a new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product for all your devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for protecting up to 3 devices. I was able to download and install in minutes on my 3 devices. Always scanning for viruses! Good to know the protection is working!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had this long. It does not bog down the system. Seems to scan very fast. Just gave it 4 stars because of length of uses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot ranks one of the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a fan another product until I started using Webroot. If you want to be protected against current threats, you have to give it a try. It's saved the day for me from a number of malicious attacks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On 4 Stars Because.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ........limited use as it still has "that new car smell," but it doesn't seem to clog things up and bog things down. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Free is always good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being that I get another security suite free, I never took advantage of this offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streamlined Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned other internet security suites, and this one seems to impact the OS the least. Some software, like Norton, tends to slow down my system, but this one tackles core functions in a minimalistic manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good to have protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this level of protection. I always seem to run in with issues on my devices so I welcome anything I can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been hacked a few times, due to a lack of knowledge..Geek Squad came to the rescue and simply explained there products and services.. I have not had anymore issues; since this product was installed..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turned out to be a sales pitch and I had to make numerous phone calls to finally get a person that would give me the product.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Davey, please call Best Buy if you're having any issues accessing the keycode for your subscription.
      Best Buy Enterprise Customer Care: 1-800-433-5778

      Best Regards,
      Josh P.
      Digital Care Coordinator
      SocialCare@Webroot.com Webroot

  • Rated 4 out of 5 stars

    2 years without interruptions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Webroot on my old desktop and it work fine, I just bought a new lap top and replaced my old desk and never had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free Product with laptop purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how BestBuy have promotion with a purchase of a laptop. It's always nice to get something for free and an extra plus when it's protection for the purchase device. A win win situation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best computer protection I have purchased so far. It covers 3 different devices for a year. Never had a problem.

    I would recommend this to a friend