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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 434 Showing 8,661-8,680 of 21,614 reviews
  • Rated 4 out of 5 stars

    Recommended by sales person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended by sales person and when I had the tech division help me with a printer problem the tech installed it for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought on salesman's recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security was recommended to me and I had a choice of three different ones. As far as I can tell, seems to be working fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this software now for 2 years and it works great on my machines. User friendly and little maintenance needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop and got this antivirus for free, I dont personally use at the moment but i have before. It is a good antivirus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have downloaded this security system on my new computer. Was easy to download and haven't had any problems with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good internet security program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good internet security which they even offered for free when I bought my Lenovo - Yoga 720 2-in-1 15.6"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy and recommend to family members to spend the extra $ for the protection. When ever I have a problem with my equipment I just bring it tothe store of choice and my problem is taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unobtrusive and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software runs quietly in the background, which I like. I installed it on my work laptop right away, and I have not had any viruses, despite visiting sites I have run into problems with in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended this by a best buy associate when I bought my computer. Install was easy and its runs in the background and doesn't slow down my computer. It works good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great viral protection for your PC or phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Webroot Secure anywhere for your viral protection. I have purchased this software for over 3 years now and have been very satisfied with the product. Installation is very fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to work well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this (3-year subscription) with the new laptop I purchased. I installed it in the new computer and in my other desktop computer. It seems to work well and I don't have to interact with it much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pointless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont see the need for this. I got it for free when i purchased my MAC but i will never use it because there is no need.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Jess, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view. In addition, infections on Macs have become increasingly more prevalent in recent years: http://wbrt.io/6tbd

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! So much better than previous anti virus. Norton was always having issues. I like that I can set it up for a weekly auto scan auto 1 touch to fix. Have this on all my computers and phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how simple and easy it is to use this program I would highly recommend it to anyone that needs internet security

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't Used Before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that you get a free trial of internet security with a computer purchase. So far it seems dependable and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less expensive than most and gets the job done to keep my laptop secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this by buying a laptop. I asked the Best Buy store employee which antivirus program was the best and she suggested this one. It seems like it is working well and it tells me which sites are safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just didn’t realize I was paying for a empty case. Could definitely do the same thing with a business card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is excellent recommended by geek squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our geek squad person Karl Kellogg was excellent to handle all of our computer issues including hardware and software issues. Since Karl has handled our issues, everything has been working beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is excellent and I would recommend it to anyone. I will continue to use it if it stays available. Thank you so much for all the help and all the service that has implemented. God bless always.

    I would recommend this to a friend