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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 447 Showing 8,921-8,940 of 21,614 reviews
  • Rated 4 out of 5 stars

    Pretty good for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet protection is good for free but after the subscription is up the notifications are very annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Standard Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot on other computers and bought it again because of how awesome it works. They have quick scans that don't bog down your computer. I will continue to use for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel like my computer is a safe place.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Webroot installed by Best Buy geeks, along with the yearly monitoring plan of my computer has been very good for me. I have three computers on the plan and the service is just great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the code because it was scratched off, but the young man who helped when I called the help line was very patient and helped me through the installation process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product comes free with laptop purchase. I like you can put it on three devices. Works well on HP or Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn't slow down my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started using this because it came free with another laptop a few years ago. I keep using it because it doesn't slow things down the way that Norton or McAfee do and it's not as intrusive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and effective anti-virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love webroot. I've been using it for years. It's not a memory pig and it does a great job of keeping my computer clean and staying current and updated with new threats.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Virus Scan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do not know but the Geek Squad told me this is way better than McAfee, so I'm taking his word on it.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Good for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with a special, I have not tried it yet, but will do soon

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 5 out of 5 stars

    superb protection for your pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered this pc protection as a free bonus when I bought my laptop from Best Buy. Installation was simple and you can use it to protect multiple devices. Big bonus! Thank you Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like Webroot better then Norton. Webroot does not overload your computer like Norton. Heard Kaspersky is pretty good. Will try that next time. Disappointed that my laptop had over 500 virus on it after taking it into to Best Buy. Not sure why Webroot did not catch all those virus. We have Geek Squad protection and they were able to run a better security system check on our laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Internet Security Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect score in our malware protection test. Very good antiphishing score. Ransomware protection. Light on system resources. Fast scan, tiny size. Advanced features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time running this virus protection and I really like it. It has a lot of different settings that you can use and different utility tools that others do not offer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got My fingers Crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time using this product. The Best Buy employee gave it the thumb-up, so I got my fingers crossed...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with all the viruses going around, this will give you peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended Security product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This internet protection software came highly recommended and so far has done what it claims it will do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    been using this in over a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a very good anti virus..I get spam messages sometimes and it will say you must shut your computer off immediately..I then go to webroot and have it checked out...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's doing well. I believe everything is what it's suppose to di.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easy to follow instructions. No troubleshooting since installed. Keeps me updated on anything coming in to my computer and also on any device attached to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's working no security issues since it was installed. If it co tinues to work will consider buying again.

    I would recommend this to a friend