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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 469 Showing 9,361-9,380 of 21,614 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this Internet Security protection for years on my desktop and laptop computers and never had a problem. Works great.... Install on three devices for one price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great virus protection for your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a product that was proven to keep my personal information safe. This is exactly what I needed to protect my new computer from viruses that could infect my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great anti virus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my former anti virus software - Norton and Kasperskey- with this one as it is more efficient and economical. I have had no problems to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had virus protection on my computer for and having hard time getting previous spyware off

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got Webroot at the time of my purchase of a new Mac computer. The geek squad recommended I install it. I did and then the nightmare began. My computer was so slow and was freezing up directing me to other websites and not letting me open emails. I had to call Apple to sort out all the problems I was having. I know Webroot was free but don't install it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Any issues related to our Software need to be addressed by our Award-winning Customer Support Team directly.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Kind Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 5 out of 5 stars

    Top rated by a computer magazine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mainly due to the rating of a highly rated computer magazine. So far, I am very happy with it as it doesn't bog down my PC like some of the others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Care free virus protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't slow down or take over my computer. I dont notice I have it. I like the notices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot Internet Security works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    depending upon the price-- you should get this just make sure to get some security feature

    I would recommend this to a friend
  • Cons mentioned:
    Slows down computer

    Rated 3 out of 5 stars

    Complimentary access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bonus, but unfortunately slowed down my computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like Webroot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to see what Webroot has been doing, easy to get reports, and it works without interruption in the background while I am working at my computer. Trend does not do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other antivirus software before, but this one is the only one that got my old laptop up and running like it should. I guess it caught things that others didn't.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received this with our purchase of a Dell laptop. It has worked well for its intended purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s flawless for my laptops however I feel as though the mobile use is designed poorly.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Nice freebie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice free item seems to work very well but prefer Norton

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far no security issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying it since Geek Squad said necessary. Not sure about all the necessary add ones with a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase webroot with our new computers. We have never had any problems with security on our computers with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to have for your pc's. My pc ran perfect with this software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok but not my favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WebRoot is an ok Antivirus but I prefer another . Reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very cost effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this product for 3 of my laptops. I find it as good and less resource intense than Norton products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, seems like a very good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot was recommended to me by the technician working on my computer. So far, it is working very well.

    I would recommend this to a friend