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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 21,614 reviews
  • Rated 4 out of 5 stars

    good all around anti virus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good all around anti virus software that is compatible with multiple operating systems

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten a virus yet. So it's working as far as I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item when I purchased my computer and has their Geek Squad install it as well. Keeps my system safe and it maintains itself. A must need for a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with my purchase. Didnt even use it but have been told ut us very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free, so I used it but can't tell any difference from other antivirus software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems since purchasing this product. Have had problems in the past!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Web root is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Webroot because it scans automatically, and I can scan it whenever I want as well. I have had no viruses or other issues since getting Webroot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer software still runs like new!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never purchased an antivirus software, man oh man was I missing out! It warned me of potential dangers, and made sure my passwords were secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with this Security Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my HP Laptop. I have no worries about being protected against viruses. Competent my security is protected while using my Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had this item on my Windows 10 computer, so I had Geek Squad install it on my son's new Windows 10 computer as well. No problems with viruses nor malware.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    Ok software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because it was free it is worth it not much else is worth it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish we didn’t have to purchase security for our computer. Basic security should be free.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Seems to be working quite well, hasn't affected the speed of the computer at all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I have never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this AV package 6 month free subscription along with Laptop, though I have never used it.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Best Regards,
      Josh P.
      Digital Care Coordinator
      SocialCare@Webroot.com Webroot

  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protecting our devices is a must! web root allows us to eliminate any worry of our products be injured by outside sources

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 1 out of 5 stars

    Don't like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like web root. It's a money maker for Best Buy

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Kind Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 5 out of 5 stars

    Came with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loaded this on my computer bc it came with it when I bought it. I can't really tell you if it's working or not. I would think it is. No issues so far. Can't complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new desktop and was given six months of free service. This is the only security software I use and I renew each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LIKE WEBROOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot doesn't pop up every ten seconds notifying me of something like others do. It just runs in the background and only speaks up when there is a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    How's Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy at this point; however, at the price, I question whether I will renew after one year.

    I would recommend this to a friend