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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 21,614 reviews
  • Rated 4 out of 5 stars

    Solid protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of these give similar protection. Webroot has fewer and less obnoxious pop-ups at renewal time.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 1 out of 5 stars

    Don't like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't like web root. It's a money maker for Best Buy

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Kind Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 2 out of 5 stars

    I have never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this AV package 6 month free subscription along with Laptop, though I have never used it.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Best Regards,
      Josh P.
      Digital Care Coordinator
      [email protected] Webroot

  • Rated 5 out of 5 stars

    Good protection with no reduction in speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this to work and provide quality protection. Very little reduction in speed and comfort knowing there is more protection than what MS provides

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice using the free-trail when bought my Mac but wish it was longer than a year!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Anti-virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works well and was a addon for buying a laptop. it does cover 3 devices for a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had this item on my Windows 10 computer, so I had Geek Squad install it on my son's new Windows 10 computer as well. No problems with viruses nor malware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a laptop for my son so he really need it to avoid issues

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 1 out of 5 stars

    What is this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new phone this was free never used it n never will.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    How's Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy at this point; however, at the price, I question whether I will renew after one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have protection on your laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy gives free 6 months option for 3 devices which is a great experience to have and you have option to opt out after that as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    This is a good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend protecting your computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software works. I'm not real familiar with security software but it seems to work as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't installed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how this product is because the Surface it came with hasn't been brought from Santa yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy recommends this for internet security. So far so good, only time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeland security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to keep unwanted viruses out and keep them where they belong. I would definitely recommend webroot to protect your investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Overall Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be a decent product. We haven't been hit by any viruses or had any issues with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Seems to be working quite well, hasn't affected the speed of the computer at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item when I purchased my computer and has their Geek Squad install it as well. Keeps my system safe and it maintains itself. A must need for a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t had any issues. But not sure if it’s really protected anything at this point

    No, I would not recommend this to a friend