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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 21,614 reviews
  • Rated 5 out of 5 stars

    Free!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be given a free year of anti-virus protection but the computer was a gift and the protection starts from date of purchase, would be nice to choose start date.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 3 out of 5 stars

    Software included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - no issues yet. Happy surfing without any viruses!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product has worked fine, not sure how many times it saved us

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free bundled item but didn't need or want.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I've bought a computer/tablet it's been from Best Buy. I've also received the Webroot Security program as a free promotion with purchase. First of all I don't know how good it is. I use Norton and never had any issues with it. It keeps my information and my computer clean. This might work for some other people but unfortunately not for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked well and has not bogged down my computer the way some other programs have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed in two laptops. So far so good. What I liked is that it makes scans very often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically use Norton for most of my needs, but with the purchase of a new laptop, Webroot has proven to me to be effective for my needs. So far no issues or concerns.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product but the customer service to set it up is horrible! I figured it out myself instead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Be secure

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and easy to keep up to date. I don't need anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    came with the PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy included this software with the PC I purchased for a six month trial. The software installed without any problem and it worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. So far seems to do the job. May score higher aftet I use longer. Still too soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will protect against unknown viruses. Hopefully I will be provided with updates as they are known.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was given to me for a free trial of 6 months when I purchased a laptop, and this system has turned out to be great! Would definitely purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get so much male ware and spy wear no company is that great at protecting your computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Had Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't installed due to having Norton, but the price was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase. This was recommended to be my geek squad after my other antivirus wasn't good. It is nice that it can protect three computers too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this super discounted and has been doing a decent job with protection

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked very well on the computers. I like the antivirus protection .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was included with the purchase of a laptop, Only lasts 6 months. I guess it will do it's job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Anti-virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this on my pc and android phones and it works great. Easy to setup and runs unobstrusively.

    I would recommend this to a friend