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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 21,614 reviews
  • Rated 4 out of 5 stars

    Great internet security !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy internet security that is very robust for any computer viruses and malware's !!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 1 out of 5 stars

    Did not clean up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot did nothing to fix my computer. After calling Geek Squad and spending about 2 hours and 20 minutes on the ph. and still no resolution I retired at midnight. A couple of days later I again called and spent about one hour. My problem, which I was told was fixed, was no better. The next call was to ask a simple question that required a YES or NO answer. I asked 3 times to give me a yes or no answer. They proceeded to set up to take over my computer and I told them goodbye that the other two times they had taken it over the problem was not resolved. There's another $200.00 down the drain. [My grandson came by and I asked him to take a look at my computer. In less than two (2) minutes it was up and running and I have had no problems since. Don

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Don, please always work with our Technical Support Team to address any threat-related concerns. They are happy to assist you completely free-of-charge!

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 4 out of 5 stars

    Internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not the best on the market but its serviceable to be free. Not complaining at all...thanks BB!

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Lamont, we sincerely appreciate your feedback.

      Please feel free to reach out to us directly if there is anything we can do at all to improve your experience: SocialCare@Webroot.com
      -Webroot Community Support- Webroot

  • Rated 5 out of 5 stars

    Better than Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad the tech told me about this product. It doesn’t slow down your computer like other malware protection. It was super easy to setup as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This anti virus software works. It doesn't bug me about updates and it blocks viruses. My computer hasn't been hacked yet by Russians so I think its doing its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my Computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my laptop and so far it works, I do not have any problem with my laptop, webroot works the way it promises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go for computer security. The reports are easy to read and it’s intuitive to set up. It cleans up breaches in security quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this super discounted and has been doing a decent job with protection

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had malware they found it and fixed it . And did not have to take my laptop in and leave it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    came with the PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy included this software with the PC I purchased for a six month trial. The software installed without any problem and it worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have the computer for two months have been using this protection. Nothing to complain about

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I believe it does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with our laptop purchase. I suppose it is okay, but how do you really know?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Anti-Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to have this. But Windows Defender is an excellent choice than any other softwares.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Free

    Rated 3 out of 5 stars

    not bad for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a bad product for free. wouldn't buy it after it runs out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a fair price. Processes pretty quickly and provides basically real time alerts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Security Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have would definitely recommend only downside is cost for annual protection required

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blocked some on-line gaming features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this product, but my wife had issues with it blocking some of her games at pogo.com.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought this 3 years ago as a recommendation by a Best Buy sales rep & it has been the only Security I will purchace ,it saved my computer from a bad virus!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Security Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solidifies the peace of mind aspect with a new laptop purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good protection for your devices. I have installed it on my PC Android phone and iPhone. Have saved lot of security breaches by the warning

    I would recommend this to a friend