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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 538 Showing 10,741-10,760 of 21,614 reviews
  • Rated 4 out of 5 stars

    Good to have.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need security watchdog to prevent unwanted access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program was recommended by the Geek Squad. It is a complete program and runs seamlessly in the background and you never know it is there,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I did not like how this product was to be download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the label you had to peel off for the code stuck and was unable to read it to properly download and unlock. I had to make a special trip back to Best Buy to get the code. When I went back to load it I got a random site and a number to call. It was a hacker trying to log into my computer. Never again.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Julie, the popup you encountered is completely unrelated to the activation of Webroot. We highly recommend you reach out to our Technical Support Team to install your Protection on your behalf. They are also always glad to address any other concerns you may have.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 4 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new security software to go with new PC and monitor. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good peoduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing several like products I found this one to be the overall best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and user friendly.Feel secure to use the internet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to not use it, and went with other software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me a secure feeling while I am on the internet. During the second day of use, Webroot alerted me to dangers and helped me get rid of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Internet security

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Internet security It’s great. I would purchase it again. This product lives up to what it states.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ok for only six months after that you’ll have to get the better quality

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Retail subscriptions are good for 6 months from the date of purchase. The quality of the Product is entirely the same.

      Best Regards,
      Josh P.
      Digital Care Coordinator
      SocialCare@Webroot.com Webroot

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to the reviews this is a very good security system. So far very true. I am very happy I purchased it and highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to get added protection on my new computer! So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want this at first since I was leery because of the last few I have tried. This works great and doesn't slow my system down at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super glad this came with the computer, rather than me buying it separately. It was worth it, as anti-spyware is always much needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this product for the first time. I really like it. No virus no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must to keep computer safe . I've lost one too many computers in the past. Never leave computer unprotected a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great software to catch anything that may try to sneak up on you and hide and cause havoc on your computer. Great to have!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has been my choice for a few years now. It has kept my computers safe without me knowing it is working. One less thing to worry about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not interrupt the speed or functions of the computer. I never have to wait for it to complete a scan before opening up any windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad recommendation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I started purchasing WebRoot I have never had a problem with my computers. I also get regular check ups with Geek Squad.

    I would recommend this to a friend