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Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 547 Showing 10,921-10,940 of 21,614 reviews
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad, good. It is OK, fine. Practical for my daily use. no more comment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install works for 3 devices and it seems to do its job

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only free for 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this as a free item but the service is only good for 6 months.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Selling Software as a subscription-based service is a regular practice in the Security Industry.

      Please contact Best Buy directly to manage your subscription.
      Best Buy Enterprise Customer Care: 1-800-433-5778

      Warm Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. Got it free with my computer. So we'll see how it goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security software has been wonderful. My son is a gamer and this has kept his computer virus free. Always blocks problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it came with purchase of computer it is sufficientl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep viruses away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven’t yet got around to installing, it was great that it was provided free of charge with purchase of PC. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me feel safer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this products allows u to use in multiples items. It make me feel like my personal information on my laptop is safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good anti-virus for the money can't complain it does it's job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandma

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection out there and of course that smile opinion but I suggest everybody to have one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good Internet security software, also I can have it on 3 devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for a free product with limited subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended to me over the other options by the salesperson I dealt with. It seems to be doing a good job so far! Thanks!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just standard PC protection from viruses. Haven't noticed a big difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well. Had no issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have worked well. Had no issues so I assume it did what it is indented to do. Free year ended but did not renew.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't really know to much about this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I've used this product but it seem to do fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We root is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a year ago and it works as it should. I had a virus removed by Gerk Squad & then put this webroot on my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it. It was ok cause it was free. Really wouldn’t recommend it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with most of the computers. A decent job. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot suites my needs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot met my expectations. Has a set time to scan my computers and results are quickly displayed.

    I would recommend this to a friend