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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21615 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 21,615 reviews
  • Pros mentioned:
    Easy to install, Protection

    Rated 5 out of 5 stars

    Keeps my computer safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience installing and utilizing the software. It has been a great antivirus, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAVE USED IT FOR YEARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been subscribing since 2010. It does what it's supposed to do. Renewals are automatic and easy. Good for as many as three computers, so it's really well priced.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Webroot SecureAnywhere Internet Securit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has security with my old computer. This is another version of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with webroot.I have a one year subscription and plan on getting a three year sub.at end of one year.Would highly recommend over otherr security systems.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The antivirus program works great, it was easy to install and seems to be working effectively

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real useful and detects a lot of known viruses and constitutes a basic protection for your device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set up and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product to everyone that buy a new computer because it’s really helpful and safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does what it is expected to do. There is nothing special but is advertised as it is. It is good to have it on 3 devices without having to purchase it 3x.

    I would recommend this to a friend
  • Pros mentioned:
    No problems

    Rated 3 out of 5 stars

    Free trial with purchase of laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it long enough for a good review. No issues to date

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Protection

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO problems with viruses or any other bad stuff. Easy to use and runs very quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and has automatic updates available. Has so far stopped several malware attempts.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Performance

    Rated 5 out of 5 stars

    Great Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was recommended by Best Buy. It was easy to install and appears to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get good protection with this through bestbuy when you get a computer. I have always had it and enjoy it. It's recommended for all the hacking going on nowadays.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Helpful tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were purchasing another item in store and the associate suggested we take this and install on our devices. It has performed as we would expected it so far. We are mostly recreational users and occasionally use our devices for business and research. Seems to work for the intended purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessary tool, especially when children are allowed surfing time for research or fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just removed Kaspersky from desktop & laptop & installed Webroot. VERY pleased with this product. It found some malware that had apparently slipped by Kaspersky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD VIRUS PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAD INADEQUATE VIRUS PROTECTION PREVIOUSLY AND NEEDED TO UPGRADE AND THIS DOES THE TRICK. I LIKE THE SPEED OF THE SCANS - MUCH QUICKER THAN PREVIOUS VIRUS SOFTWARE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been computer hacked and could not even use our computer. we took the computer to Best Buy and they were able to remove the virus that was put in the computer but had us get this security protection and they installed it for us and we have not had any problems since. It is an excellent product and now we have peace of mind every time we put information on our computer that we have the best protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's how this product works on three different devices. Cleaned up my computer very quickly and I also could use it on my phone. Definitely recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use, and offers great protection against viruses and such.

    I would recommend this to a friend