Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 759 Showing 15,161-15,180 of 21,614 reviews
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is part of my daughter's Christmas gift for her to go to school. Works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to get 3 devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this for my daughter computer and if help to get rid of a lot of junk files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the Line

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best on the market, provides great security and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity matters

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and very straight forward. As well as it gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SECURITY IS VERY IMPORTANT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS VERY IMPORTANT TO BE A VIRUS FREE ENVIRONMENT, SO FAR IT SEEMS TO WORK GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to protect my laptop from viruses. Everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure for browsing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free for buying laptop. But after using it planning to buy a paid version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up glad bestbuy offered this product free for purchasing a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried on windows

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good, don't know if it is the best because I just tried it for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick scan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & efficant scan. Shortest scan was 1 1/2 minutes & longest scan was 2 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is great. Useful and would definitely recommend to anyone to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not long enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this long enough to give a solid review but no complaints thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I got this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't tried out their customer service yet... but product looks promising so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used jet but i know it works perfect.I always protect my devices with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient that Best Buy includes an antivirus with a purchase of a computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say but I didn’t catch a virus yet, so it must be working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t get a year subscription

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with purchased of a computer. However you only get 6 months. Then credit card will automatically be charged at end of term. No way to stop renewal on my Best Buy account.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection for my new I-pad, glad to see it is for multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security is so important. It is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to run and check. When I download or run something, I will have it run scan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not my first go around with Webroot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot before, and really feel secure that my computer is protected.

    I would recommend this to a friend