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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 957 Showing 19,121-19,140 of 21,614 reviews
  • Rated 3 out of 5 stars

    Weroot Internet Security similar to others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be a little too early to tell. But The Webroot internet security software appears to be similar to other competitors in the market.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not needed in this day and age

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't understand the point of having a 3rd party virus/malware program especially if you aren't accessing suspicious websites. Windows Defender has come a long way and it pretty secure at this point, it also uses less resources than Webroot without giving me 3257498347 different notifications every two days that it's time to scan my system. Webroot definitely isn't needed under macOS as there aren't as many malicious programs for macOS and you really have to go out of your way to access them. Webroot also isn't needed on an Android phone. It only bogs the phone down and makes it near unusable because it will automatically download anything that's downloaded. Downloading an app and app updates takes forever because the software has to scan them first. I'm downloading apps from Amazon or Google, ones that I know are safe. I'm also not clicking links to weird, unknown websites on my phone. I made the mistake of setting this up on my MacBook Pro, Surface Pro 4, and Google Pixel Plus. I used it on each system for about 30 minutes before uninstalling it completely. Thanks but no thanks, I'll stick to using the stuff that's built into my systems. I've been doing that for 6 years and have never had an issue. Good thing this is included as a free trial from Best Buy and can be ignored.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not want to use our Software included with your purchase.
      It is typically advisable to completely discard software you don't plan on using for an extended period of time, as a product should be reviewed for its' efficacy with a well-rounded point of view. Webroot

  • Rated 3 out of 5 stars

    Giving it a try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe too soon for a review. Given that this is the first time using this antivirus sw. Will only know how good it is over time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it for free with a computer purchase No real need to use it if you already have a years subscription to another service such as norton

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot Internet Security + Antivirus 2018 (3-Devi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Internet Security + Antivirus 2018 (3-Device) (1-Year Subscription) - Android|Mac|Windows|iO Great antivisus program

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's good for what it is!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to test different things that is on the market but only thing is more ways to spend money when your operating system all ready has it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Came with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure Webroot is a good antivirus; however, I accidentally uninstalled it when another antivirus kept telling me it was going to expire.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I didn't use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't download this security program yet. I'm scared to download any security systems onto my computer for fear that it may give me a virus.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not prefered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Webroot SecureAnywhere Internet Security (3-Device) (1-Year Subscription) - Android|Mac|Windows|iOS is not the prefered security app.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use this product even tho it was free. I've heard they cause more problems than they fix. I use Windows defender and it works great

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Will try something different

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well pretty much from the time it was installed I had issues, I've called Geeksquad 11 times and would never purchase this product again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Can't load on my surface notebook 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to download this product since I have purchased the new Surface notebook 2

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice freebie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, received this as add-on bonus with new laptop PC. Haven't installed it because it is a CD and new laptop doesn't have an optical drive!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It would be nice if this security software worked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security software still allows the worst viruses to get into the computer systems. This needs to be corrected or else it is worthless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Forced on Me...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want this, but it was forced on my when I bought a different product. Didn't want it, didn't need it and am not going to use it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Kind Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    Just an O.K. software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this software a try, but actually I prefer Norton Security and Antivirus software. Mainly because it is easier to use!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    came with computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came well-packaged with computer purchase. I wasn't sure how to install it as the computer I got didn't have a CD drive. No complaints however

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually never intended to buy this but I’m guessing when I bought my computer whoever added it on there and now it’s worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'm excited to have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've called the Geek Squad with a question on this item and they were very willing to help me. This will be a beneficial addition to my laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not yet installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really provide a knowledgeable review because my son has declined to install the software, choosing to rely on Microsoft's defender.

    No, I would not recommend this to a friend