Customer Ratings & Reviews
- Model:
- WEB803800F100
- SKU:
- 5581258
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
webroot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the reason for the poor rating is for the installation process. could not install using the instructions given. had to call geek squad and spend almost an hour on the phone with them. ultimately had to give them control of my computer for the install.(do not care for that) i've used webroot for years with no problems until this installation.
I would recommend this to a friendNo help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product came with the purchase of a new computer, did not really work, did not stop anything.
No, I would not recommend this to a friendDecent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good for minor issues. I still got a virus on my MacBook and had to get additional cleaning done.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .If you feel that your computer has been infected with a virus that is not being detected we recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our threat research specialists can investigate and make sure that everything is set up correctly. We offer free virus removal for all of our customers, as well as rollback and remediation to revert any unwanted changes made by malware, so if anything is amiss our team will help you resolve the issue shortly.
It's free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I won't ever complain about free stuff...but I won't totally trust free stuff either...especially with a PC.
I would recommend this to a friendNot so certain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this antivirus software slowed my laptop down to a nil. Just not so sure about this......
No, I would not recommend this to a friendNever used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was included when I bought my phone. I already have an antivirus from my isp so i will not use it.
No, I would not recommend this to a friendI do not use this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer came with better security features so there is no need for me to use this. It was free from Best Buy.
I would recommend this to a friendOkay software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best software but t was free for 6 months with my purchase. I will uninstall it when my time runs out.
No, I would not recommend this to a friendnot sure if it's installed or not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't really sure how to install this product. It wasn't clear whether it was done installing or not.
No, I would not recommend this to a friendAntivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't use this antivirus software so it us hard to comment on it. That is why I have it a neutral 3 stars
No, I would not recommend this to a friend- Cons mentioned:Expensive
Need option 4 multiple yrs of malware/virus protec
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.$178 for A Year Of Protection...I expected at least 3 years..oh well!!
I would recommend this to a friendBrand response from WebrootTeam
Posted .You can absolutely extend your subscription! Please reach out to Best Buy directly to do so:
Best Buy Enterprise Customer Care: 1-800-433-5778
Warm Regards,
Josh P.
Digital Care Coordinator
Standard internet security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stanard internet security software that came with the laptop. I didn't use it but opted for Norton 360 instead
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay for free software but I personally wouldn't buy it. There are others that I feel are much better.
I would recommend this to a friendInstalled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good see how long it protects! Hate paying for it, Best Buy gave it free for a year with the computer
I would recommend this to a friendnot what I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work with the computer I bought and messed up some programs on my other computer
No, I would not recommend this to a friendNever used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a gimic that comes with the laptop. Never used it, but I surley wouldn't purchase it.
No, I would not recommend this to a friendWebroot antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's was given to me free when I bought my HP 2 In 1 foldable touchscreen windows 10 laptop from Best buy .
I would recommend this to a friendDecent antivirus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my IMac working fine so far do not have have anything negative to say.Product is worth the money.
I would recommend this to a friend- Pros mentioned:Free
Don't know how it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that it is free makes it good. I have never used it though.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Thank you very much for your feedback. These concerns are best addressed by one of our tech support agents. We recommend that you contact our support team so that we can assist you further: https://www.webroot.com/us/en/support/contact.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a virus after using Webroot only a couple of months. Not sure I wouldn't recommend this! Stuff happens
I would recommend this to a friend