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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 970 Showing 19,381-19,400 of 21,614 reviews
  • Rated 3 out of 5 stars

    Software is comprehensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can install it on three devices. It updates itself and reminds me to install updates.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It OK if all you want is basic coverage. Not a fan but at least it's better than Norton.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use this to my recent laptop purchase. Works ok but i kept my mccafee since its free with att

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Security toll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a one-year security tool license included...and with license for additional devices as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, this came free with our laptop however windows has built in features so we never used this...

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      If I may start by mentioning our WIN Cloud http://www.brightcloud.com/platform/webroot-intelligence-network.php as all the work is done on there and not your PC also WSA only uses 3 to 6MB of RAM and up to 6 MB's on the Hard Drive for the Client and this is the future, it's here now! How can the other conventional AV's keep up with almost 500,000 new Malware everyday and over 142 million Malware in 2014 alone? Furthermore, Webroot has free Support as long as you have a subscription. Where as most other AV's don't have this! Webroot

  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s supposed to nothing fancy but I wold recommend it especially if you have a pc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if it is working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is obvious that many incoming emails are suspect and the program has not warned of the potential issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't decided what's its purpose but I am new at all this. Need extra help as like complicated to install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've received this product several times before when purchasing computer products. It's been fine to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok service but kind of difficult to use it was no charge for the service but I wouldn’t pay for it

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for telling us more about your Webroot experience, and I’m sorry to hear that you are finding the product difficult to use. I would highly recommend that you check out the Webroot Instructional Series on YouTube, which will provide you with short tutorials that should help improve your experience. You can find the videos here: http://www.youtube.com/playlist?list=PL542CA0DB58500D43.

      You may also submit a ticket here https://www.webrootanywhere.com/servicewelcome.asp and our support team will be happy to help you further. Webroot

  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if its part of a bundle, you could find other options. Either way use while it’s active

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for what it is!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its no top of the line web security but it does what it suppose to do. It gets the job done!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free Antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's free. It's antivirus. However there are plenty of good free antivirus programs on the market.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot is the lightest software to hit the security industry in years, we are technologically light years ahead of our competition regarding journaling and remediation of threats. There are free programs out there definitely, however, sometimes, you get what you pay for. We are confident that you will see such value in this solution and the security and peace of mind that it provides that you won’t think twice about the cost. Or think of it another way, it costs less than a cup of coffee or tea each day to keep your computer safe and you are still able to use it while surfing online! Webroot

  • Rated 3 out of 5 stars

    Lousy at blocking spam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flooded with spam since relying on this product. (Never experiened this previuosly with McAfee products)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning this item, as I believe there are many options for free Security online.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus is cleaning good. But i just started using it and need to check down the line on performance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Included with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the opportunity to use the product yet, because I'm using a previous purchased software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product was okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product requires to sign up for subscription and was not a big fan of it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Offer more time with laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with my purchase. First 3 months free, I feel they should at least offer the full year.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    It was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free with the purchase of my new iPhone 7. I'm not sure I would pay for it as a stand alone product.

    No, I would not recommend this to a friend