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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 971 Showing 19,401-19,420 of 21,614 reviews
  • Rated 3 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will see how well it does. Unfamiliar with this. I hate these reviews at require x amounts of letters!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jury is still out on this product. This is the first time I have used Webroot software. Time will tell.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont really care much for these things. Its not bad just nothing special. I usually get my own security

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if I should install this if I already have something like this. Not too many instructions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great add on product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for free. It had a renewal fee so be aware of that in the end of the subscription

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The benefits with this product is Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support of Geek Squad makes the product worth it .... but if only using software , I couldn't help you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's own. Better options for cheaper. But then with AV many different options n opinions

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good fast scan and protection with nice features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good program but is sometimes over-protective with downloads. Delete's things sometimes without permission.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed upon setup of PC and it was flawless, at this time still reviwing the software for tools.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like other software for security you always have to update and upgrade. Not a fan

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Trial - didn't bother installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free add-on to a laptop purchase and since it's a trial we didn't bother installing it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always active, sometimes has a lag and sometimes blocks you from websites that don't really have a threat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Got this free with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don’t want to go without protection with all the things being sent out to harm your computer.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Very true, and thank you for taking the time to write a review! Webroot

  • Rated 3 out of 5 stars

    seems like it works better than defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope that it keeps all viruses off and hope that is prevents any hacking/ I have not used it that much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is okay security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot was a little hard to install. I prefer McAfee to webroot, but is working good on my sons computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great on computer and tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continually have problems with program on my phone. It has cauzed a lot of gliches on my phone

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp so one of our technical support specialists can take a look and make sure that everything is set up correctly. Webroot

  • Rated 3 out of 5 stars

    Usual...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's your typical antivirus. However, they have upgraded some of the standard features that are offered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I did not have any issues with this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have any issues with this product. I feel like my system was protected with it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works however the associates in store doesn't seem to familiar with the product. I inquired about it with one of the local store reps which ended up just costing me time. He knew absolutely nothing & advised me to buy the wrong software. I had to return to a different Best Buy to have all of the misleading/incorrect info corrected. Good product bad service

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We sincerely apologize for any inconvenience you've experienced so far.
      Best Buy Enterprise Customer Care: 1-800-433-5778

      You can always reach out to us directly to address any specific questions/concerns you have:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security free 6 months in Of security then must pay..I dont like but got to work with it

    I would recommend this to a friend