Customer Ratings & Reviews
- Model:
- WEB803800F100
- |
- SKU:
- 5581258
Customer reviews
Rating 4.3 out of 5 stars with 21614 reviews
(21,614 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Didn't use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for free but didn't have a use for it. I'm sure it works as advertised just didn't want it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Personally not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no negative comments to make about the product in particular as to how well it works, but in general, I do not like to find installed products on purchased hardware. So two stars because if I wanted it I would have installed it, and now I associate the product with a bit of negativity. Beyond that, I am more familiar with and use other (similar) products.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
We do apologize for any inconvenience we may have caused you.
Rated 1 out of 5 stars
Forced on me. Did not want it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Samsung note 8 and had this given to me. Never will use because it requires monthly payments.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Harry, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Warm Regards,
Josh P.
Digital Care Coordinator
Rated 3 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This antivirus came with the laptop I purchased. It is always good to have added security.
I would recommend this to a friendRated 3 out of 5 stars
Used it never continue service
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried connecting it...I believe i did it right ...wasent to sure abt this product
No, I would not recommend this to a friendRated 3 out of 5 stars
Does its job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Security for your pc, not the best but it's currently free for a year when purchasing a new computer
No, I would not recommend this to a friendRated 3 out of 5 stars
I liked it better when it included the CD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still have not used it yet, I liked being able to just insert the CD, call me old fashioned.
I would recommend this to a friendRated 3 out of 5 stars
didn't want this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I told the best buy guy I didn't but he kept going on and so I took it to leave the store. never istalled
No, I would not recommend this to a friendRated 3 out of 5 stars
Didn't use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't needed for my purchases. Would have been Nice to get something that is applicable to my purchases
No, I would not recommend this to a friendRated 2 out of 5 stars
I prefer other anti virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like other anti virus software but this was good for the price...
I would recommend this to a friendBrand response from WebrootTeam
Posted .We appreciate you sharing your feedback with us.
If there is anything we can do to improve your experience, please don't hesitate to let us know.
SocialCare@Webroot.com
Best Regards,
Josh P.
Digital Care Coordinator
Rated 1 out of 5 stars
Not planning to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This came automatically with the computer, but I don't intend to use it. No idea how well it works.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .It is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.
Best Regards,
Josh P.
Digital Care Coordinator
SocialCare@Webroot.com
Rated 3 out of 5 stars
Webroot Internet Security + Antivirus 2018 (3-Dev
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product seems to do what it is supposed to do, but I don't have any way of knowing for sure.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with my new computer- was given a great rating foe effectiveness so I bought a subscription.
I would recommend this to a friendRated 3 out of 5 stars
Never installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After receiving this item and speaking with some experts we decided to use a different virus protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Got it for free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You don't really need any of this if you're careful and do not download weird stuff on the net.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .While it is important to avoid downloading unknown files, there are a vast number of other ways that viruses can infect a computer. It is because of this potential for infection that an anti-virus program is critical in this day in age.
Rated 3 out of 5 stars
Ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came with laptop . Used it during free trial period but switched to mcafee.
I would recommend this to a friendRated 1 out of 5 stars
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total confusion on how to load the software. Not even sure the software is loaded on the computer.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Andy, once you have your keycode all you'll need to do is download the installer provided by Best Buy: https://www.webroot.com/us/en/home/products/geeksquad-dl
Don't hesitate to reach out to our Customer Support Team if you'd like any help with Activation.
Support Number: 1-866-612-4227 M-F 7am−6pm MT
Send a Support Ticket: http://wbrt.io/eyqx
Warm Regards,
Josh P.
Digital Care Coordinator
Rated 2 out of 5 stars
Not what i expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could never get the software to work properly. The chrome extensions and password manager we glitchy (I never was even able to use the password manager, despite reaching out to tech support). It also doesn't scan email, which I honestly might have known if I did a little research before buying. I uninstalled and ended up going with something different.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Webroot SecureAnywhere does not scan emails, as the real-time shield will protect against any malicious attachments or URLs upon opening them.
Regards,
Josh P.
Digital Care Coordinator
Rated 3 out of 5 stars
antiviral
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If not having a problem after the first two months is an indication of the future , then it works fine
I would recommend this to a friendRated 3 out of 5 stars
Mmmmmm... it works... I guess..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed Webroot on my Samsung Galaxy S8+... It works... but not sure if makes a huge difference...
I would recommend this to a friend
