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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 21614 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of installation, protection it provides, and the peace of mind it brings. They also mention that it does not slow down their computers and is reasonably priced. However, some customers are not happy with the subscription length and compatibility issues with other software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 977 Showing 19,521-19,540 of 21,614 reviews
  • Rated 3 out of 5 stars

    Fair internet security program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is not bad. Only drawback is it doesn’t scan all of the folders on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Free

    Rated 2 out of 5 stars

    Skip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad it was free don't waste your money, do your research.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We apologize if you did not want to use our Software included with your purchase.
      Webroot SecureAnywhere has been given the Editors' Choice by PC Magazine and is consistently rated against the top competitors in the industry.
      http://www.pcmag.com/article2/0,2817,2372364,00.asp Webroot

  • Rated 3 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works about as well as any other software I guess. I just installed it so only time will tell.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's another anti-virus solution. Millions out there. I don't see the benefit over Avast free.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought you require this to buy with the laptop but you can get it free online.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with my Geek Contract. I prefer to use the Microsoft Defender

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't matter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 'free' virus software is not worth a penny, nor is it worth accepting as a free gift.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Smitty, it is typically advisable to completely discard software you don't plan on using, as a product should be reviewed for its' efficacy with a well-rounded point of view.

      Kind Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 3 out of 5 stars

    Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure this is a good product but to be honest I never use it on my MacBook Pro.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't loaded this as yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would prefer using Norton than this but will most likely load in a bit to see how it compares

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Purchased along with new PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased security software together with new PC purchase. Seems to work fine for my purposes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged MacBook pros they gave me this for my computer but I can’t get it to work

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just downloaded it not long ago it was super easy. Just need more time to say how much I like it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An OK Security software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good security software, it came with my Lenovo computer. I am all right with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues. Seems to be a pretty good internet security product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good A/V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent A/V software hosted by Best Buy. Can switch to free A/V once membership is over

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for taking the time to write this review, if you should ever need help with anything in the future, please feel free to reach out to us at 1-866-612-4227. Webroot

  • Rated 3 out of 5 stars

    Not too sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would only upload a 30 day trial. I guess we'll see how well t works over time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this a relatively short time, so my review is limited. In summary, so far, so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use this product that came with the new PC. I use another protection software.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Single use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use it on my tablet but not on any other devices. Great on the tablet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good cost for good coverage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage for a good price easy to install no problem.

    I would recommend this to a friend